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Learn about Gateway to Work


Gateway to Work is a part of the Healthy Indiana Plan that connects HIP members with ways to look for work, train for jobs, finish school and volunteer. Whether you’re looking for a place to volunteer, a better-paying job or new skills, Gateway to Work can help.

Gateway to Work was designed with a requirement for some members to do Gateway to Work activities to keep their HIP benefits. However, the state is not currently enforcing benefit suspensions and will not until after a federal lawsuit is resolved. Before the program is reinitiated, members would receive substantial advance notice regarding the timeline.

Gateway to Work status

The Indiana Family Social and Services Administration gives all HIP members a Gateway to Work status based on their information on file with the state. Your status may be reporting, reporting met or exempt:

Gateway to Work Status Status Meaning
Exempt You meet an exemption for Gateway to Work and do not need to report hours for the months you are exempt, but you can still participate and use Gateway to Work resources if you want.
Reporting met You already work at least 20 hours per week, but you can still participate and use Gateway to Work resources if you want.
Reporting You are encouraged to participate in qualifying activities for a certain number of hours each month and report them by calling your health plan or using the FSSA Benefits Portal.

Reporting hours

While there will not be suspensions, we will still encourage our members to report their activities to the state and will let them know their current status. This is so we can help connect members with opportunities to work, learn and serve in their communities and to collect data so we can evaluate and improve Gateway to Work.

The number of activity hours to report for Gateway to Work begins at zero in January 2019 to allow members time to learn about the program, find activities and set up your FSSA Benefits Portal account. It then increases according to this schedule:

Date Reporting Hours
January 1, 2019 - June 30, 2019 0 hours per month
July 1, 2019 - September 30, 2019 20 hours per month
October 1, 2019 - December 31, 2019 40 hours per month
January 1, 2020 - June 30, 2020 60 hours per month
July 1, 2020 - ongoing 80 hours per month


Some HIP members are exempt from participating in Gateway to Work based on health, education or other factors. These exemptions include:

  • Caregiver of a dependent child under 13 years old
  • Caregiver of a disabled dependent
  • Homeless
  • Illness (certified) or incapacity (temporary)
  • Institutionalized
  • Kinship caregiver of abused or neglected child
  • Medically frail
  • Pregnant
  • Recently incarcerated
  • Student (half or full time)
  • Substance use disorder
  • Age 60 years or older
  • TANF or SNAP recipient
  • Other possible exemptions after review

If you have a concern about your exemption status, you should contact your health plan.

You can see more details on Gateway to Work exemptions here.

Qualifying activities

Many activities count for Gateway to Work. Gateway to Work groups activities into three categories - work, learn and serve - as shown here:


  • Employed / self employed
  • Homeschooling
  • Job search activities
  • On-the-job-training


  • Adult education (GED / HSE)
  • College courses
  • General education classes
  • Job skills training
  • Vocational education


  • Volunteer work
  • Public service
  • Caregiving services
  • You do not need documentation to report qualifying activities
  • Travel time to and from school and time spent on homework counts as learning hours
  • You can find more activity opportunities here in the searchable Gateway to Work database

You can see more details on how to count qualifying activities here.

Where should I start?

You can take an assessment on this page that will help you identify if you have an exemption, what activities might be right for you and how to get started. You can always contact your health plan for help with Gateway to Work.

How to report hours

You can report your hours for Gateway to Work by calling your health plan or online through the FSSA benefits portal. Click here for more information.