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Safety program

Richmond State Hospital’s administration wants to know if you are aware of any safety or security issues that could have a negative impact on our patients or you. You can notify the administration staff of your concerns by calling 765-935-9200 and leaving a message.

You may leave an anonymous message or leave your name and how you can be reached. If you choose to leave your name, address, and phone number, we will report to you our findings and action taken to address your issues.

Joint Commission

Joint Commission is a national agency that accredits Richmond State Hospital. If you feel the hospital administrative staff have not responded to your concerns you may contact Joint Commission directly. Contact information for Joint Commission includes:

Fax

Office of Quality Monitoring
630-792-5636
Email:
complaint@jointcommission.org

Mail

Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5 p.m., Central Time, weekdays. 800-994-6610.