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Bureau of Quality Improvement

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About BQIS

The Bureau of Quality Improvement Services monitors services to individuals by organizations and providers. BQIS is funded by or funded under the authority of the Division of Disability & Rehabilitative Services and organizations/providers that have entered into a provider agreement under Indiana Code (IC) 12-15-11 to provide Medicaid in-home waiver services.

How to contact BQIS

  • Report complaint: 866-296-8322
  • Report a complaint online
  • Mailing address:
    Bureau of Quality Improvement Services
    402 W. Washington St., Rm. W453, MS46
    Indianapolis, IN 46207-7083
  • Advocare, Quality Vendor: 866-296-8322
  • Email: BQIS.Help@fssa.IN.gov
  • BQIS office: 800-545-7763

Data Driven Review

Aggression (January 2018 – present)

Incident Management



Provider reverification



Compliance Evaluation and Review Tool


Risk Management

Data and Reports

Data Forums

National Core Indicators

Staff Stability Survey