Bureau of Quality Improvement (BQIS)

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About BQIS

The Bureau of Quality Improvement Services (BQIS) monitors services to individuals by organizations and providers. BQIS is funded by or funded under the authority of the Division of Disability & Rehabilitative Services (DDRS) and organizations/providers that have entered into a provider agreement under Indiana Code (IC) 12-15-11 to provide Medicaid in-home waiver services.

How to contact BQIS

  • Report Complaint: 1-866-296-8322
  • Mailing Address:
    Bureau of Quality Improvement Services (BQIS)
    402 W. Washington St., Rm. W453, MS46
    Indianapolis, IN 46207-7083
  • Advocare, Quality Vendor: 1-866-296-8322
  • Email: BQIS.Help@fssa.IN.gov
  • BQIS office: 1-800-545-7763

Provider Standards

  • Title 460 of the Indiana Administrative Code (see Article 6 for the standards regarding Supported Living services and supports)
    • Article 6: Standards for supported living services and supports
    • Article 7: Standards for individuals support plan

Data Driven Review

Aggression (January 2018 – present)

Medication Errors (January 2016 - December 2017)

Incident Management

Complaints

Mortality


Provider re-approval

April – June 2018

 

January – March 2018

Compliance Evaluation and Review Tool  (CERT)

Resources

Risk Management

Data and Reports

Data Forum: Data Driven Review – Medication Errors

Staff Stability Survey Data