Accessing the Employer Self Service (ESS) Website

Account Recovery

If an employer account has an administrator but the employer is unable to access the original administrator’s credentials, the employer can recover the account credentials by following these steps:

1. Secure a copy of the most recent quarterly wage and employment report for the business. If it is close to the quarter due date, you may need the last two reports as the security check relies on the most recent quarter posted by IDWD.
2. Go to the E S S website at https://uplink.in.gov/ESS/ESSLogon.htm.
3. Click “Forgot Password”.
4. Click “Replace Administrator”.
5. Answer the three security questions using the employer’s most recent quarterly report.
6. Complete the form creating the username and password. If your email address is already associated to an account in E S S, you will need a unique email address to create a new internal user account or link your accounts to the existing user credentials. If you get a message that says “account already in use” it means that the username you have selected is being used by someone else and you need to create a unique username.
7. Accept the affirmation of responsibility and identity.
8. Print the New User Account Confirmation Screen.

Linking multiple SUTA Accounts to the Same User

Once an internal account user has a username and password in ESS, they can sign in and link accounts that they are responsible for administering.

Linking an Account

Select your Employer.

Go to the left-hand drop-down bar.

Select Maintain Account.

Select Add Additional Accounts.

The same three questions used to create administrator rights to an employer account when registering as a new user or recovering an employer account will be presented on the add additional account for user screen. The answer to these three questions will be in relation to the account you are trying to link or add. See Account Recovery .

Submitting the correct answers to the challenge questions and affirming the user’s authorization to access the account will link the accounts together.

To access a linked account, click the Select an Employer option from the left side menu bar from any other screen in E S S. When the user logs into E S S, the “select an employer” screen will be presented instead of the home screen once the user is linked to two or more accounts.

Creating an Indiana SUTA account when you already have an Indiana SUTA account

If an existing user / employer has login credentials in E S S and needs to register a new employer account, the user can opt to register directly from the Select Account screen without creating new credentials.

Once on the Select an Employer Screen, Click New ESS Registration.

Go through the Account Setup questions, and you will receive the SUTA number for your newly qualified business upon completion.

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