Close Menu

Main Content

Unemployment Insurance Phone Numbers


Applying for PUA Benefits – What to Expect
The CARES Act Pandemic Unemployment Assistance (PUA) program provides assistance for those previously not covered by traditional unemployment insurance - the self-employed, contractors, gig economy workers and others. DWD has completed construction of the new system, and the PUA application is now available to those that have applied for and been denied regular UI. You will find it on your Claimant Home page under TO DO. You must apply for and be denied regular UI before you will have the PUA application link. Before applying, it is recommended that you review the Frequently Asked Questions on www.Unemployment.IN.gov. To read the press release click here.

Benefit Call Center Hours and Phone Number:

Phone: 1-800-891-6499 | 317-232-7560 (TDD)

Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday – Sunday: Closed

Tax Call Center Hours and Phone Number:

Phone: 1-800-891-6499

Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.

News and FAQs

DWD News

View More News