On Sept. 8, 2020, DOR launched the second phase of the four-part Project NextDOR tax modernization project, which allows business customers with sales and withholding tax obligations to register for its new e-services portal, the Indiana Taxpayer Information Management Engine (INTIME).
Designated tax types that moved to INTIME in Rollout 2 versus which tax types remain in INtax are illustrated in the graphic to the left.
User guides are available to help business customers prepare to move their sales and withholding tax accounts and assist with the migration process from INtax to INTIME. Guides and how-to videos are posted below.
- INtax to INTIME Migration Quick Start Guide (for general use)
- INtax to INTIME Migration Guide - Practitioner's Edition
- INTIME User Guide
- VIDEO Tutorial: INtax to INTIME Migration (for general use)
- VIDEO Tutorial: INtax to INTIME Migration - Practitioner's edition
What Happened on Sept. 8, 2020?
New Business Customers
As of Sept. 8, 2020, when a new business registers with the Secretary of State through INBiz, customers receive an automated email from DOR with a Letter ID and instructions on how to register for the e-services portal, INTIME.
Customers create a username and password for their new INTIME account, and are encouraged to review the INTIME User Guide to help securely manage, file and pay their business tax obligations for sales and withholding.
Existing Business Customers
Existing customers who file sales and withholding taxes via INtax began migrating their accounts to INTIME on Sept. 8, 2020 to continue managing their tax accounts online securely via the new portal.
This process involves customers creating a username and password for INTIME by using a special migration code (displayed in INtax beginning September 8) unique to the specific user and their business access. An INtax to INTIME Migration Quick Start Guide is available to assist customers with the INTIME logon creation process and account migration.
INtax remains accessible until Dec. 31, 2020, but functionality is greatly reduced to file and pay only for current filing periods. Existing customers are highly encouraged to immediately switch to INTIME to take advantage of all the new functionalities the secure, online e-services portal has to offer including:
- Manage, file and pay tax obligations
- Easy-to-use, direct messaging with DOR representatives
- Availability of filing history for the past three calendar years
Practitioners
Practitioners began registering with INTIME and importing client lists from INtax on September 8. A special migration code unique to the specific user and their business access was provided within INtax and an INtax to INTIME Migration Quick Start Guide is available to assist with the transition process.
Since September 8, practitioners have been able to file and pay for existing clients, but do not have the ability to add new clients within INtax. INtax will remain available to support the Indiana filing requirement for the 2020 WH-3 between January 1 and Feb. 28, 2021.
Moving to INTIME means practitioners immediately benefit from the many new system features including the flexibility to control access to accounts. To take advantage of these new features, practitioners are required to appoint one designated individual to control access to INTIME for their organization. The appointee must create the username and password and then register for access to INTIME.
Our Timeline for Rollouts
Rollout 3 will launch on Sept. 7, 2021. Click here for more information on Rollout 3 tax types and their definitions.
September 3, 2019
- Aircraft Dealer
- Aircraft Excise
- C Corporation
- Financial Institution
- Non-Profit
- Partnership
- S Corporation
- Utility Receipts
INTIME offers expanded functionality for designated tax types in the first rollout, as noted in the
graph above.
Existing processes will remain in place until each rollout's designated tax types are released. The key features of the new system upon completion include:
- An enhanced online customer portal, INTIME, to allow Hoosiers to view past payments and returns.
- Electronic filing of tax returns and payments that are currently submitted via paper.
- The ability to file amended returns electronically.
- Validation and transparency of revenue disbursements and reporting to local units of government.
Another new feature is INTIME’s option to submit an electronic Power of Attorney (or ePOA) to streamline the establishment of third-party relationships such as lawyers, accountants and family members.
As with any new program, DOR has taken the extra step to take care of customers during this time of
transition. DOR has dedicated Customer Service Representatives available to help all customers and tax
practitioners with their INTIME questions. Customers are encouraged to call 317-232-0129 and select
option “1” for all questions regarding INTIME.
Still not sure what DOR online service you need to use? Check out our Customer Brands Guide for more information on INTIME and other DOR services.
Other designated tax types in the first rollout benefit from electronic filing (MeF) as noted in the
graph above.
September 8, 2020*
- Consumer Use
- County Admissions
- County Innkeeper
- Food and Beverage
- Heavy Equipment Rental
- Indianapolis Motor Speedway
- Motor Vehicle Rental Excise
- Out-of-State Use
- Sales
- Tire Fee
- Utility Services Use Tax
- Wireless Prepaid Cards
- Withholding
*In scope tax types will be confirmed at the beginning of each rollout
September 7, 2021*
- Controlled Substance
- Fiduciary
- Gaming Excise (Charity Gaming)
- Individual
- Firework Public Safety Fee
- Pari-Mutuel Admissions
- Pari-Mutuel Wagering
- Racino Fees
- Racino Wagering
- Riverboat Admissions
- Riverboat Wagering
- Sports Betting
- Supplemental Wagering
- Type II Gaming
*In scope tax types will be confirmed at the beginning of each rollout
July 18, 2022*
- Alcohol Tax
- Alternative Fuel User
- Aviation Fuel
- Cigarette
- Diesel Inventory (Fuel Inventory)
- Employment Agency
- Firework Public Safety Fee
- Gasoline Use
- Motor Fuel
- Other Tobacco Products
- Peer to Peer Ride Share
- Petroleum Severance
- Rail, Commuter or Electric
- Special Fuel
- Terminal Operator
- Transporter
*In scope tax types will be confirmed at the beginning of each rollout
DOR’s new state tax administration system is called Indiana Tax System (ITS).
Indiana Taxpayer Information Management Engine (INTIME) is the online service portal that allows customers to file, pay, view and manage taxes in one convenient location.
Meet Our Vendor Partner
FAST is currently the leading provider of integrated tax solution systems with successful implementations in over half of the U.S. state tax and revenue agencies.
For more information on FAST, visit www.fastenterprises.com.