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Need a Payment Plan? Here Are Tips on Setting One Up and How to Make Payments


April 17, 2023
2-minute, 15-second read

You filed your individual state income tax return, but it turns out you owe more than you can pay all at once. The good news is that DOR offers payment plans for individuals who owe more than $100. The amount owed will determine the maximum length of time allowed for a payment plan.

Balance Owed

Maximum Months

$100 or less

Full payment required-No payment plan options

$101 to $1,000

Up to 12 months

$1001 to $5,000

Up to 24 months

$5,001 or more

Up to 36 months

Payment Plan Set Up

Visit INTIME or contact Customer Service to set up a payment plan.


The process of setting up a payment plan is especially easy and efficient in INTIME. Verify the balance due by signing up or logging in to INTIME, then follow the step-by-step guide for setting up your payment plan.

In fact, you do not have to wait for DOR to send a tax bill. You can set up a payment plan prior to the tax filing deadline to help reduce penalties and interest on the balance. When doing this in INTIME, you’ll be able to:

  • Select monthly or bi-weekly payments
  • Select the number of payments or payment amounts
  • Immediately make an initial down payment (20% is recommended to reduce the amount of interest you’ll need to pay, but it is optional.)
  • Schedule automatic recurring payments with your bank account
  • Select when your first payment will be due. The first payment must be made within 30 days of the date the payment plan is made.
  • View a summary of information, including payment frequency, installment type, number of payments, down payment, and when the first payment is due.

Setting up a payment plan in INTIME does not exclude penalties. Late penalties defined by law apply to unpaid tax balances, which include plan installments.

Customer Service

A DOR customer service representative can help you set up a payment plan:

Making Payment Plan Payments

When setting up a payment plan via INTIME, automatic recurring payments are scheduled from your bank account, so you don’t have to worry about missing a due date.

When a payment plan is established with DOR Customer Service, you will receive a voucher each month to make payments. These vouchers are used to make payments in the following ways:

  • Use the voucher to make a secure payment on INTIME without logging in or creating an account. Check out the INTIME Guide to Making a Payment Plan Payment.
  • Mail in your voucher with payment.
  • Call customer service and pay by credit/debit card (fee applies).
  • Visit a district office to pay with cash (exact change only), personal or cashier’s check, money order, or a credit/debit card (fees apply).

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