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Five Ways to Avoid a Delay in Your Tax Refund


June 17, 2020

Despite the COVID-19 crisis, DOR is still working to process your tax refunds in an efficient manner. Unfortunately, some tax filings are delayed due to errors made by Hoosiers that are preventable. DOR wants to fill you in on the “4-1-1” in order to process your tax refund as soon as possible.

Here are some tips you can use to avoid refund delays:

1. File Electronically
Filing electronically can drastically reduce the error rate when filing your taxes and speed up processing. See if you qualify to file your federal and state taxes for free through INfreefile.

2. Tips for Filing by Paper

  • Include all forms in the correct order. Do not staple or clip any of the information together.
  • Sign and date the tax filing. If you are filing jointly, be sure both spouses sign.
  • Include your phone number on the tax filing. DOR can often help resolve an issue quickly with a phone call.
  • Write the taxpayer or taxpayers’ tax ID number on checks for payment.

3. Mail your Tax Filings to the Correct Address
Federal tax forms must be mailed to the IRS and Indiana tax forms to DOR. There are separate addresses for tax filings that require payment and tax filings that claim a refund. Follow the directions contained in the tax booklet.

4. Complete the identity verification quiz as soon as possible
If you are selected to take an Identity Confirmation Quiz, you’ll be sent a letter. Make sure to respond promptly by taking the quiz on our secure website or over the phone.

5. Update Your Address with DOR
Some types of mail, depending on the contents, are unable to be forwarded by the post office. It is important DOR has the correct address on file to send your refund, Identity Confirmation Quiz letter, or to request for more information.

We advise waiting at least two weeks before contacting DOR to check the status of a tax refund. You may also visit our website or call DOR’s automated refund line at 317-233-4018 to check the status of your refund.

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