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Tax Talk is blog that discusses tax tips, DOR programs, and helpful information for tax preparers.

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Make Estimated Tax Payments Electronically

 

September 23, 2021

As you know, individuals make estimated tax payments on a quarterly basis to reduce the amount that will be due when filing an income tax return. But, were you aware that individual estimated payments may be submitted using INTIME, DOR’s online e-services portal? INTIME offers a quick, safe and secure way to submit payments at your convenience, 24/7.

Two options are available for making estimated payments electronically:

  • Create an INTIME logon (recommended)
  • Make a payment without logging in to INTIME

Creating an account in INTIME has many benefits, as noted in the graphic below:

INTIME Functions for Individual Tax Customers

To make a payment via INTIME:

  • Access INTIME at intime.dor.in.gov
  • In the top right corner, click on “New to INTIME? Sign up.”
  • Once logged-in, go to the “Summary” tab and locate the “Make a payment” hyperlink in the “Account” panel.
  • The option to make an estimated payment will appear in the “Payment type” drop-down.

Refer to the INTIME User Guide for Individual Income Tax Customers for more information.

To make an individual estimated tax payment electronically without logging in to INTIME:

  • Access INTIME at intime.dor.in.gov.
  • Select the "Make a Payment" link under the “Payments” tile.
  • Follow the links to select “Payment type,” enter your information and make your payment.

You will receive a confirmation number immediately after paying electronically via INTIME. That means no waiting for mail to arrive or checks to clear, and no penalties because you’ll never miss your payment deadline again.

Accepted forms of payment via INTIME include bank payment (ACH/e-check), as well as Visa, MasterCard and Discover debit or credit cards. Processing fee(s) will be assessed for debit or credit card payments. There is no fee for bank (ACH/e-check) payments.

If you do not wish to pay electronically, you can still complete and mail the ES-40, Estimated Tax Payment form, along with your payment to DOR’s return address on the form. Or, you can pay in person with cash, but with the exact amount only. Other in-person options include paying with a money order, cashier’s check or a personal check made payable to DOR.

Don’t forget - individual tax payments are due on the 15th of the month in April, June, September and January. If the due date falls on a national or state holiday, Saturday or Sunday, payment postmarked by the day following that holiday or Sunday is considered on time.

Important Information on Project NextDOR: Upcoming Service Interruptions and Scheduled Outages

 

August 30, 2021

Project NextDOR and INTIME – sound familiar? DOR has provided background information on this four-year modernization project and e-services portal over the last two weeks. Our third and final communication outlines what customers can expect as part of the implementation process before Rollout 3 launches on September 7. Everything you need to know is defined below.

Phone System and Customer Service Interruptions

As DOR prepares for launch, data and system conversion will result in some temporary phone system outages and customer service interruptions on the following dates:

Thursday, September 2
In-person service for individual tax customers at Indiana Government Center North customer service and our 11 district offices will be limited to document pick-up and drop-off only. In-person service for business tax customers will not be affected.

Thursday, September 2 and Friday, September 3
All phone services will be offline and unavailable at DOR’s Indiana Government Center North and district offices.

Friday, September 3
In-person customer service at the Indiana Government Center North and all 11 district offices will be closed to the public.

Monday, September 6
All state offices will be closed for Labor Day.

Online System Outages

DOR’s online systems will be temporarily unavailable on the dates and times below:

  • DOR's internal tax processing software, ITS, will be unavailable from Thursday, September 2 at 5:30 p.m. EST to Tuesday, September 7 at 7 a.m. EST.
  • DOR's online e-services portal, INTIME, will be unavailable from Thursday, September 2 at 5:30 p.m. EST to Tuesday, September 7 at 8 a.m. EST.
  • DORPay and INtax will be unavailable from Tuesday, August 31 at 4 p.m. EST to Saturday, September 4 at 11 a.m. EST.
  • INtax Pay will be unavailable after Tuesday, August 31 at 4 p.m. EST. Beginning Tuesday, September 7, previous INtax Pay functionality will not be available in INTIME.
  • Stop ID Theft, DOR's identity verification website, will be unavailable from Tuesday, August 31 at 7 p.m. EST to Tuesday, September 7 at 8 a.m. EST.
  • DOR's Sheriff Portal and Info Portal will be unavailable from Thursday, September 2 at 5:30 p.m. to Tuesday, September 7 at 8 a.m. EST.

Resumption of Services

All online systems, phone and in-person customer service will resume at 8 a.m. EST on Tuesday, September 7.

Visit ProjectNextDOR.dor.in.gov to learn about Project NextDOR and INTIME.
If you are not already receiving updates, subscribe to Tax Bulletin to receive all DOR news and announcements.

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