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About DOR

The Indiana Department of Revenue (DOR) has been serving Indiana and its diverse population and business community since 1947.

DOR’s more than 700 dedicated team members administer over 65 different tax types and annually process nearly $21 billion of tax revenue including:

  • Processing millions of tax returns
  • Handling pieces of correspondence and phone calls for hundreds of thousands of Hoosiers
  • Completing thousands of diverse audits
  • Addressing tax protest and legal issues
  • Working in-person with individuals, business owners, tax preparers and a variety of stakeholders

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Our Mission & Vision

Pyramid of Excellence

Vision

To be recognized as the premier tax administrator in the nation and a great place to work.

Mission

To serve Indiana by administering tax laws in a fair, secure and efficient manner.

Our Core Values

In conjunction with DOR’s journey to cultivate a healthy organizational culture, DOR has identified seven core values, listed below:

  • Fun
  • Leadership
  • Integrity
  • Respect
  • Teamwork
  • Service
  • Continuous Improvement

These values are utilized in DOR’s recruiting, onboarding, training and performance management systems. They are also key components of our employee recognition and reward programs. You can read the mission and vision along with viewing the pyramid of excellence on the Mission and Vision page.

DOR's COR Values: * Continuous Improvement * Fun * Integrity * Leadership * Respect * Service *Teamwork

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