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Public Safety Portal Help

The Indiana Public Safety Portal is the one-stop resource to apply for or manage permits and licenses administered by the Indiana Department of Homeland Security. The online system helps fulfill the state's goal to modernize and offer better customer service to Hoosiers.

To create an account, go to https://publicsafety.dhs.in.gov, click Register and then follow instructions to create an account via Access Indiana. After creating an account, owners of a regulated device, such as an elevator or boiler, should also register the device(s) in the system.

Note: Please use browsers Chrome or Edge to access the Public Safety Portal; other browsers may experience issues.

Video Tutorials

Step-by-Step Tutorials

  • How to Close a Violation

    Making physical corrections to a device itself does not close a violation. Device owners must also notify the appropriate IDHS Section of the fix before the comply-by date. After 30 days, violations become eligible to be sanctioned and fines will be enforced.

    1. Go to your account dashboard in the Public Safety Portal. If in violation, an orange Mark violations as cleared Mark violations as cleared button button will appear in the "I want to..." section on the left side of the dashboard. Note: This will only appear if there is an open violation in the system.
      PSP dashboard
    2. After a violation has been physically corrected, click the Mark violations as cleared Mark violations as cleared button button.
    3. Click the green View View button button on the right side of the non-compliant device.
      PSP dashboard View button
    4. Click the green View View button button on the right side of the non-compliant device.
    5. Mark the Mark Resolved Checkbox checkbox to confirm the correction of the violation has been made.
      PSP dashboard
    6. Mark the Mark Resolved Checkbox checkbox to confirm the correction of the violation has been made.
    7. At the bottom of the screen, enter your email address and electronic signature, and then click the green Agree & Submit Agree button button at the right.
      PSP dashboard
    8. At the bottom of the screen, enter your email address and electronic signature, and then click the green Agree & Submit Agree button button at the right.
    9. The dashboard will update to remove the violation. If any violations remain, repeat the process until all are cleared.
      PSP dashboard cleared
    10. The dashboard will update to remove the violation. If any violations remain, repeat the process until all are cleared.
  • How to Renew a Permit

    If the permit you want to renew is already present when you click View in the Permits section, skip to Step 7.

    1. Go to your account dashboard in the Public Safety Portal. To find an existing permit, start by clicking the blue My Permits My Permits button button in the "I want to..." section on the left side of the dashboard.
      My Permits button highlighted in section
    2. Click the red Missing a Permit? Missing a Permit? icon and text text at the right side of the screen.
    3. Enter the permit number (with the prefix) in the search field. Then click the blue Search Search icon button.
    4. Find the permit in the search results, and then click the corresponding orange Add To My Account Add To My Account icon button at the right.
    5. Return to the dashboard by clicking My Dashboard My Dashboard icon at the top of the screen.
    6. In the Permits section, click View and then select the permit to begin the renewal process.
      Note: You can also click the number inside the Permits section and then select the permit. 
      Dashboard with View highlighted
    7. Upload a floor plan by clicking the green Add Floor Plan Add Floor Plan button button, or select the blue Edit Edit button button to edit an existing floor plan.
    8. Enter the details of your floor plan in the fields. Upload relevant floor plan file(s) by clicking the blue Select Files Select Files button button. Create the event(s) relevant to your permit by clicking the green Add Event Add Event button button and entering the details. When finished adding the event(s), click the green Save Event Save Event button button. When completely finished with floor plans and events, click the green Save Floor Plan Save Floor Plan button button.
      Note: You must add at least one event, even if it is an annual permit. If that is the case, put the day's date for the start and a year from the day's date for the end.
    9. Click the blue Next Next button button.
    10. Review all details on the Confirmation & Payment page. Then scroll to the bottom of the page and enter your information in the Affirmation section.
      Confirmation page with required fields highlighted
    11. Click the red Finish & Add To Cart Finish and Add To Cart button button.
    12. Complete the payment process by following the prompts.
  • How to Apply for a New Permit
    1. Go to your account dashboard in the Public Safety Portal. Click the blue Request New Permit or License Request New Permit or License button button in the "I want to..." section on the left side of the dashboard.
      Request New Permit or License button highlighted in section
    2. Click the Category drop-down box and select the appropriate type of permit.
      New option highlighted in tool window
    3. After you have chosen the category, options for permits or licenses appear in a list. Click the white Select Type Select Type button button at the right of whichever permit or license you are applying for. Then select New for a new permit.
      New option highlighted
    4. Enter your information in the Applicant section. When finished, click the blue Next Next button button.
      Applicant section
    5. Enter your facility's information in the Facility section. When finished, click the blue Next Next button button.
      Facility section fields
    6. Upload a floor plan by clicking the green Add Floor Plan Add Floor Plan button button, or select the blue Edit Edit button button to edit an existing floor plan.
    7. Enter the details of your floor plan in the fields. Upload relevant floor plan file(s) by clicking the blue Select Files Select Files button button. Create the event(s) relevant to your permit by clicking the green Add Event Add Event button button and entering the details. When finished adding the event(s), click the green Save Event Save Event button button. When completely finished with floor plans and events, click the green Save Floor Plan Save Floor Plan button button.
      Note: You must add at least one event, even if it is an annual permit. If that is the case, put the day's date for the start and a year from the day's date for the end.
    8. Click the blue Next Next button button.
    9. Review all details on the Confirmation & Payment page. Then scroll to the bottom of the page and enter your information in the Affirmation section.
      Confirmation page with required fields highlighted
    10. Click the red Finish & Add To Cart Finish and Add To Cart button button.
    11. Complete the payment process by following the prompts.
  • How to Enter an Inspection

    View the document below for a step-by-step tutorial on entering inspections into the Public Safety Portal. The example used is for a boilers and pressure vessels inspection.

    How to Enter an Inspection

Still Have Questions?

If you have technical difficulties or questions related to your permit or license, please contact the relevant section below:

Boilers and Pressure Vessels Section

Building Plan Review Section

Code Enforcement Section (fireworks permits, amusement/entertainment permits, fire/building code violations)

Elevators and Amusement Rides Section