OUCC Website Survey

The OUCC offers this Website to provide you and all Indiana consumers with information that will help you make the best use of your utility services. As we continue working to make this site as user-friendly as possible, we invite you to take a few minutes to answer the following questions.

Questions marked with a * are required.

 
How important is it for you to know more about each of the following services?
 
*1. Electric
Very Important
Important
Neither Important nor Unimportant
Unimportant
 
*2. Natural Gas
Very Important
Important
Neither Important nor Unimportant
Unimportant
 
*3. Telecommunications
Very Important
Important
Neither Important nor Unimportant
Unimportant
 
*4. Water
Very Important
Important
Neither Important nor Unimportant
Unimportant
 
*5. Sewer
Very Important
Important
Neither Important nor Unimportant
Unimportant
 
6. If you answered "Unimportant" for any of the above, why?
 
7. Which of the following energy issues are you interested in knowing more about? (Check all that apply.)
Ways to save money on my bills
Ways to use electricity and natural gas more efficiently
Billing options from my utilities
Energy efficiency programs my utilities offer
Service quality rules/regulations
Disconnection rules/regulations
Tree trimming, pipeline & other safety issues
Clean coal, green power & other environmental issues
Financial assistance programs for qualifying consumers
Other: 
 
8. Which of the following telecommunications issues are you interested in knowing more about? (Check all that apply.)
Landline telephone options & billing
Cellular/wireless telephone options & billing
High-speed Internet access
Cable TV & video services
Telephone fraud prevention tips
Financial assistance programs for qualifying consumers
Other: 
 
9. Which of the following water/sewer issues are you interested in knowing more about? (Check all that apply.)
Ways to save money on my bills
Environmental issues regarding water/sewer services
Disconnection rules/regulations
Winter safety tips (such as how to prevent frozen pipes)
Other: 
 
10. Which of the following interest you? (Check all that apply.)
Using this site to follow specific cases before the Indiana Utility Regulatory Commission (IURC)
Viewing testimonial documents from a specific utility regulatory case on this Website
Viewing testimonial documents from a specific utility regulatory case at a public library
Kids' items (such as puzzles & games)
Information in Spanish
Information specifically for small/medium businesses
 
11. If you are interested in small business consumer publications or information, do you have any specific suggestions?
 
12. How useful are the consumer publications you have seen on this Website?
Very Useful
Useful
Not Useful
 
13. Does this site provide the right level of information to meet your needs as a utility consumer?
Too much information
The right amount
Not enough
It depends on the subject
 
14. Do you prefer to view Web publications in HTML (plain text) or PDF (Adobe Acrobat) format?
HTML
PDF
Doesn't matter
 
15. Do you have any additional comments or suggestions?
 
16. Would you like for us to contact you regarding any issue? If so, please explain and include your contact information below.
 
17. Name (OPTIONAL)
 
18. E-Mail (OPTIONAL)
 
19. Phone (OPTIONAL)
 
20. Address (OPTIONAL)
 
*21. County of residence
 
*22. How did you hear about the OUCC? (Check all that apply.)
Internet
Newspaper
Radio
Television
Word of Mouth
OUCC publication at a public library
OUCC publication at a public event
Other: