OUCC Consumer Survey

Quality consumer representation and service are our top priorities at the OUCC.

Your helpful feedback will enable us to serve you and other consumers better.
We appreciate your assistance in helping make Indiana a better place to live and work.

If you have contacted our agency, please tell us about your experience.

Questions marked with a * are required.

 
*1. General responsiveness to your inquiry/request.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*2. Speed with which your initial call/e-mail was answered.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*3. Staff courtesy & professionalism.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*4. Staff knowledge of issues discussed.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*5. Accuracy of the information we provided.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*6. If you visited our offices, the appearance of our facilities.
Outstanding
Satisfactory
Unsatisfactory
Not Applicable
 
*7. Do you have any additional comments?
 
8. Would you like for us to contact you regarding any utility issue? If so, please explain and include your contact information below.
 
9. Name (OPTIONAL)
 
10. E-Mail (OPTIONAL)
 
11. Phone (OPTIONAL)