IndyBiz Customer Survey

Please take this short survey to help us improve the IndyBiz web portal and customer service.
 
1. How often do you visit the IndyBiz web portal?
Daily
Weekly
Monthly
Infrequently
This is my first visit
 
2. What services have you used on the IndyBiz web portal (check all that apply)?
Civil Court Searches
Criminal Court Searches
Business License Application/Renewal
Donations
Permits (Building, Craft, Homeowner, Etc.)
Police/Sherriff Services (Commissary Deposit, Traffic Ticket, Incident Report Search)
Property Searches (Real Estate Listings, Property Reports)
All of the above
 
3. Are you aware of all the services offered on the IndyBiz web portal?
Yes
No
 
4. Please select the reason you use the IndyBiz portal:
Business
Personal
Both business and personal
 
5. If you use the IndyBiz portal for business use, please select your industry below:
Agriculture, Forestry, Hunting, and Fishing
Mining
Utilities
Construction
Manufacturing
Wholesale Trade
Motor Vehicle
Retail
Transportation and Warehouse
Information and Communication
Finance and Insurance
Real Estate
Legal
Accounting, Tax Preparation, Bookkeeping, and Payroll Services
Architectural and Engineering
Human Resources
Professional, Scientific, and Technical Services
Waste Management
Investigation and Security Service
Educational Services
Healthcare and Social Services
Arts, Entertainment, and Recreation
Bail Bonds
Religious, Grantmaking, Civic, or Charities
Other
 
6. If you selected 'Other' on the previous question, please list the industry you work within below:
 
7. Overall, how do you rate your experience with the IndyBiz services and web portal?
Excellent
Very Good
Fair
Poor
Very Poor
 
8. What types of information or services would you like to see on the IndyBiz web portal?
 
9. If you have called or emailed IndyBiz customer service, please rate your experience:
Excellent
Very Good
Fair
Poor
Very Poor
 
10. Please list any suggestions you may have regarding how IndyBiz can improve customer service:
 
11. Please include any other comments or suggestions you have regarding the IndyBiz portal:
 
12. Please list your name and email address if you can be contacted to provide additional information: