Customer/Client Service Survey

Your input and comments are important to our agency. Please complete this survey to give us the guidance necessary to improve our service to you. We want all feedback; positive and negative as well as your recommendations for improving our programs.

Questions marked with a * are required.

 
*1. Please pick appropriate type of service.
 
2. Please give us project number, registration or certification number if applicable.
 
*3. Please pick appropriate county of service:
 
*4. Please provide date of service.
(e.g. 4/21/2002)
 
5. Please provide name of IDHS employee that provided service.
 
*6. Was the IDHS staff courteous and professional in dealing with you?
Excellent
Very good
Good
Poor
Other
 
*7. Was the IDHS Staff responsive to your questions or issues?
Excellent
Very good
Good
Poor
Other
 
*8. Was adequate and correct information provided to you?
Excellent
Very good
Good
Poor
Other
 
*9. Did IDHS/Fire and Building Safety Division meet your needs and expectation's?
Excellent
Very good
Good
Poor
Other
 
10. If you answered other on any question, please explain:
 
11. Please provide your Name or Company Name (Optional):
 
12. Please give us any other comments or recommendations: