For immediate release: Jan 07, 2011
Posted by: [OUCC]
Contact: Anthony Swinger
Phone: (317) 233-2747

Consumers Indiana Water Co. rate case: State utility consumer advocate accepting public comments

The Indiana Office of Utility Consumer Counselor (OUCC) is inviting public comments as it reviews Consumers Indiana Water Company, Inc.'s request to increase its rates and charges.

The OUCC - the state agency representing consumer interests in cases before the Indiana Utility Regulatory Commission (IURC) - is reviewing the utility's request and has not yet taken a position in this case. Currently, the OUCC anticipates completing its review and filing its report with the Commission on or before January 31, 2011.

The utility's pending proposal would increase a monthly residential water bill for 5,000 gallons from $25.44 to $38.22. Current base rates for Consumers Indiana Water Co., a subsidiary of Aqua Indiana, Inc. serving nearly 500 customers in Lake County, were approved in 2002. According to its filing, the utility is seeking the rate changes due to increases in operating and maintenance costs, and to pay for capital improvements including new mains and meters.

Consumers Indiana Water Co. is seeking the rate increase through the state's Small Utility Filing Procedure, which is available to utilities with fewer than 5,000 customers and is designed to reduce the time and expense involved with regulatory filings. Savings are gained by allowing utility staff to use standardized forms and the utility's resulting need for less assistance from rate consultants or attorneys.

The standard for OUCC and IURC reviews on small utility filings is the same that applies to traditional utility filings. The OUCC conducts its review on behalf of consumers while the IURC's review is conducted on behalf of the public interest (a balancing of utility and customer interests). A settlement agreement is possible in any legal proceeding; such an agreement would require IURC approval. The OUCC attempts to reach a fair agreement for ratepayers in each IURC case.

Consumers who wish to submit written comments in this case may do so via mail, fax, or the Internet:

Written comments should include the consumer's name, mailing address, and a reference to "IURC Cause No. 43962-U." The OUCC needs to receive consumer comments by January 24, 2011 to ensure that they are included in the case record.

Consumers with questions about submitting written comments can contact the OUCC's consumer services staff toll-free at 1-888-441-2494. For additional information on this case, including a copy of the utility's filing, please visit the OUCC Website at

The OUCC's Website also offers a number of utility consumer publications at no charge, including tips for saving water and energy.


(IURC Cause No. 43962-U)

The Indiana Office of Utility Consumer Counselor (OUCC) represents Indiana consumer interests before state and federal bodies that regulate utilities. As a state agency, the OUCC's mission is to represent all Indiana consumers to ensure quality, reliable utility services at the most reasonable prices possible through dedicated advocacy, consumer education, and creative problem solving. To learn more, visit


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