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We are committed to serve – through exceptional customer service – our employers, our members and their families, in achieving their retirement goals and financial security.
Read through our annual report, newsletters or news releases and you’ll see a story of customer-focused change in an organization that has won three Governor’s awards in 15 months for significant improvements in customer service.
One would be hard-pressed to overestimate the long hours and dedication offered up by PERF employees in re-engineering both processes and thinking as we evolved into a fully customer-focused organization.
As we move forward, we’re committed to holding the ground we’ve gained with a continued focus on the values of Mission, Results and Accountability.
Mission
Our mission begins with a focus on exceptional customer service. But, it continues with a commitment to be part of our members’ ability to achieve retirement goals and financial security. Going forward, PERF has dedicated itself to helping members discover the power this retirement plan can offer when harnessed with personal savings and a good plan for retirement.
Your goals … our commitment.
Results
We understand that a mission or simple phrase is meaningless without real and significant results. PERF will continue its dedication to prudent management and excellent customer service with results that are measured and managed.
Accountability
As we are privileged to work in public service, we recognize that we must hold ourselves accountable to those we serve, including our members, employers and Hoosier taxpayers. We will focus each day on delivering on our commitments to those who are depending on us for their future.
Background
Previously PERF's deputy director and chief operating officer, Magid became executive director on June 1, 2007. He is a 1987 graduate of Tulane University and earned law and tax law degrees at New York University School of Law. His career has included leadership roles with Eli Lilly and Company and Great Lakes Chemical Corporation.
Senior Management
Steven Barley, Deputy Director and Chief Operating Officer
Dave Huffman, Deputy Director and Chief Technology Officer
Patricia Bush, Chief Financial Officer
Janell D. Gurney, Director of Human Resources
Jeffrey D. Hutson, Director of Outreach and Communication
Andrea D. B. Unzicker, General Counsel
Shawn Wischmeier, Chief Investment Officer