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Indiana Office of Utility Consumer Counselor

OUCC > Electric > Tips & Publications > Storm Outages Storm Outages

Indiana's 5 large electric utilities provide storm outage information online:

Each electric utility has specific processes for restoring power after a storm causes outages. The processes generally follow these steps:

  • First, repairing large transmission lines and restoring power to hospitals, fire and police stations, water treatment plants and other facilities that are essential to public health and safety.
  • Secondly, making repairs to major distribution lines that will either restore large areas of customers or make it possible to do so.
  • Repairing circuits and distribution lines in neighborhoods.
  • Repairing individual lines to single properties.

The OUCC website offers general utility safety tips. For more specific tips on what to do before, during and after a sustained power outage, visit the Indiana Department of Homeland Security, American Red Cross and Centers for Disease Control and Prevention websites.