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Agency Head: Susan Macey
GEFP Liaison: Gloria Graham
FY 2006 Appropriations: $5 million
Approximate # Employees: 50
Mission Statement: To represent all Indiana consumers to ensure quality, reliable utility services at the most reasonable prices possible through dedicated advocacy, consumer education and creative problem solving.
Overall Performance:

Number of Continuances Requested (due to factors within OUCC's control)

Percentage of cases with either testimony filed, or sufficient information explaining notice of intent

Initiation of a Litigation Strategy Plan within 7 business days of the filing date

External Affairs: Percentage of consumer inquiries responded to within one business day

Public Information Office: Responding to Media Calls within 4 hours of receipt
