Citations Affected: IC 24-5-24; IC 34-11-2-13.
Synopsis: Freezing of credit reports. Provides that a consumer may
prevent access to the consumer's credit report by requesting that the
consumer reporting agency place a security freeze on the consumer's
credit report. Imposes other requirements and restrictions. Provides
that: (1) a consumer reporting agency may furnish a consumer's
identifying information only to certain persons; (2) a consumer may
bring a civil action against a consumer reporting agency for injury
caused to the consumer by the consumer reporting agency's violation
of the law; and (3) the attorney general may bring an action to recover
a civil penalty of $2,500 for a knowing or intentional violation or series
of violations concerning one consumer and not more than a total of
$100,000 for knowing or intentional violations of the security freeze
law for related violations concerning more than one consumer.
Effective: July 1, 2007.
January 23, 2007, read first time and referred to Committee on Financial Institutions.
A BILL FOR AN ACT to amend the Indiana Code concerning trade
regulation.
security freeze on a consumer report under this section if the
consumer reporting agency determines that the request for a
security freeze:
(1) is incomplete;
(2) is materially false; or
(3) does not clearly identify the person making the request as
the consumer.
Sec. 8. (a) A consumer reporting agency shall develop a contact
method to receive and process a consumer request to place,
remove, or temporarily remove a security freeze.
(b) A contact method under subsection (a) may include:
(1) a postal address for certified mail;
(2) a process by which a consumer may make a request by
telephone; or
(3) an electronic method established by the consumer
reporting agency, including the use of facsimile (fax)
transmission, the Internet, or other electronic means.
Sec. 9. If a security freeze has been placed on a consumer report,
the consumer reporting agency may require a person or an entity
described in section 6 of this chapter to provide information to the
consumer reporting agency confirming the identity of the person
or entity before releasing the consumer report to the person or
entity.
Sec. 10. A consumer reporting agency that receives a truthful
and complete request for a security freeze shall, not later than ten
(10) business days after receipt of the request, issue to the
consumer requesting the security freeze:
(1) a unique personal identification number; and
(2) written information explaining how to:
(A) remove a security freeze; and
(B) allow access to a consumer report:
(i) for a specified period; and
(ii) by a specified third party.
Sec. 11. (a) Except as provided in section 6 of this chapter, if a
security freeze has been placed on a consumer's consumer report,
the consumer reporting agency that placed the security freeze on
the consumer report shall not release the consumer report unless
the consumer reporting agency receives authorization from the
consumer.
(b) For purposes of subsection (a), a consumer gives
authorization to release the consumer's consumer report if the
consumer provides the consumer's unique personal identification
number to the consumer reporting agency:
(1) in conjunction with a request by the consumer to allow
access to the consumer's consumer report:
(A) for a specified period; or
(B) to a specific third party; and
(2) in the manner established by the consumer reporting
agency under section 8 of this chapter.
Sec. 12. (a) A third party that requests a consumer's consumer
report in connection with an application by the consumer for credit
shall treat the application for credit as incomplete if:
(1) a security freeze has been placed on the consumer report;
(2) the consumer has not allowed access to the consumer's
consumer report for a specified period or to a specified third
party; and
(3) the consumer reporting agency refuses to release the
consumer report to the third party based on subdivisions (1)
and (2).
(b) A consumer reporting agency that refuses under subsection
(a)(3) to release a consumer report shall notify the third party that
requested the consumer report of the existence of a security freeze
as the basis for the refusal to release the consumer report to the
third party.
(c) A consumer reporting agency shall not:
(1) state; or
(2) otherwise imply;
to a third party that the consumer's security freeze under this
chapter reflects a negative credit score, history, report, or rating.
Sec. 13. (a) A security freeze remains in effect until the
consumer who requested the security freeze requests, in a manner
established by the consumer reporting agency under section 8 of
this chapter, that the security freeze be removed.
(b) Subject to subsections (c) and (d), a consumer reporting
agency shall remove a security freeze not later than:
(1) three (3) business days after the consumer reporting
agency receives a request under subsection (a) by certified
mail; or
(2) fifteen (15) minutes after the consumer reporting agency
receives a request under subsection (a), during normal
business hours, by:
(A) an electronic method; or
(B) telephone;
as established by the consumer reporting agency under
section 8 of this chapter.
(c) A consumer reporting agency is not required to remove a
security freeze under this section if the consumer reporting agency
determines that the request to remove the security freeze:
(1) is incomplete;
(2) is materially false; or
(3) does not clearly identify the person making the request as
the consumer.
(d) The consumer reporting agency is not required to remove a
security freeze within the time provided under subsection (b) if the
consumer reporting agency's ability to remove the security freeze
is prevented by:
(1) an act of God, including fire, earthquakes, hurricanes,
storms, or similar natural disaster or phenomena;
(2) unauthorized or illegal acts by a third party, including
terrorism, sabotage, riot, vandalism, or labor strikes or
disputes disrupting operations;
(3) operational interruption, including electrical failure,
unanticipated delay in equipment, or replacement part
delivery, or computer hardware or software failures;
(4) governmental action, including emergency orders or
regulations or judicial or law enforcement action;
(5) regularly scheduled maintenance, during other than
normal business hours, of the consumer reporting agency's
system;
(6) commercially reasonable maintenance of, or repair to, the
consumer reporting agency's system that is unexpected or
unscheduled; or
(7) receipt of a removal request outside of normal business
hours.
Sec. 14. (a) Subject to subsection (d), a consumer reporting
agency that placed a security freeze on a consumer's consumer
report and issued a unique personal identification number to the
consumer under this chapter shall issue a replacement unique
personal identification number to the consumer if the consumer
requests a replacement unique personal identification number.
(b) A request for a replacement unique personal identification
number must be made in a manner prescribed by the consumer
reporting agency.
(c) Subject to subsection (d), a consumer reporting agency shall
issue a replacement unique personal identification number not
later than seven (7) business days after the consumer reporting
agency receives a request under subsection (b).
(d) A consumer reporting agency is not required to issue a
replacement unique personal identification number under this
section if the consumer reporting agency determines that the
request for the replacement unique personal identification
number:
(1) is incomplete;
(2) is materially false; or
(3) does not clearly identify the person making the request as
the consumer.
Sec. 15. (a) A consumer reporting agency may remove a security
freeze if the consumer reporting agency determines that the
placement of the security freeze was based on a material
misrepresentation of fact.
(b) A consumer reporting agency must provide written notice to
a consumer before removing a security freeze from the consumer's
consumer report under this section.
Sec. 16. A consumer reporting agency may impose a charge of
not more than ten dollars ($10) for:
(1) placing or removing a security freeze on a consumer
report under this chapter;
(2) allowing access to a consumer report under section 11 of
this chapter; or
(3) reissuing or replacing a unique personal identification
number issued under this chapter.
Sec. 17. (a) Except as provided in subsection (b), a consumer
reporting agency shall not amend the following information in a
consumer report if a security freeze is in effect on the consumer
report:
(1) The name of the consumer.
(2) The date of birth of the consumer.
(3) The Social Security number of the consumer.
(4) The address of the consumer.
(b) A consumer reporting agency may amend the information
described in subsection (a) despite a security freeze if the consumer
reporting agency receives prior written approval from the
consumer.
Sec. 18. A consumer reporting agency shall provide to a
consumer notice with each written disclosure by the consumer
reporting agency as required under Section 609 of the federal Fair
Credit Reporting Act (15 U.S.C. 1681g) that the consumer may
place a security freeze on the consumer's consumer report. The
notice under this section must be in the following form:
"UNDER IC 24-5-24, YOU MAY OBTAIN A SECURITY
FREEZE ON YOUR CREDIT REPORT TO PROTECT
YOUR PRIVACY AND ENSURE THAT CREDIT IS NOT
GRANTED IN YOUR NAME WITHOUT YOUR
KNOWLEDGE. THE SECURITY FREEZE WILL
PROHIBIT A CONSUMER REPORTING AGENCY FROM
RELEASING ANY INFORMATION IN YOUR CREDIT
REPORT WITHOUT YOUR EXPRESS AUTHORIZATION
OR APPROVAL. THE SECURITY FREEZE IS DESIGNED
TO PREVENT CREDIT LOANS AND SERVICES FROM
BEING APPROVED IN YOUR NAME WITHOUT YOUR
CONSENT. WHEN YOU PLACE A SECURITY FREEZE
ON YOUR CREDIT REPORT, WITHIN TEN (10)
BUSINESS DAYS YOU WILL BE PROVIDED A
PERSONAL IDENTIFICATION NUMBER TO USE IF YOU
CHOOSE TO REMOVE THE SECURITY FREEZE OR TO
TEMPORARILY AUTHORIZE THE RELEASE OF YOUR
CREDIT REPORT FOR A PERIOD OF TIME OR TO A
SPECIFIC PERSON AFTER THE SECURITY FREEZE IS
IN PLACE. A SECURITY FREEZE DOES NOT APPLY TO
PERSONS OR ENTITIES LISTED IN IC 24-5-24-6. IF YOU
ARE ACTIVELY SEEKING CREDIT, YOU SHOULD
UNDERSTAND THAT THE PROCEDURES INVOLVED IN
LIFTING A SECURITY FREEZE MAY SLOW YOUR OWN
APPLICATIONS FOR CREDIT. YOU HAVE A RIGHT TO
BRING A CIVIL ACTION AGAINST SOMEONE WHO
VIOLATES YOUR RIGHTS UNDER IC 24-5-24.".
Sec. 19. A consumer reporting agency may furnish a consumer's
credit header information only to a person who has a permissible
purpose to obtain the consumer's consumer report under Section
604 of the Fair Credit Reporting Act (15 U.S.C. 1681b).
Sec. 20. (a) A consumer who suffers injury by an act of a
consumer reporting agency that violates this chapter may bring a
civil action against the consumer reporting agency in a circuit or
superior court in the county in which the consumer resides.
(b) A civil action brought under this section must be commenced
in accordance with IC 34-11-2-13.
(c) A court may award damages, fees, costs, and reasonable
attorney's fees in a civil action brought under this section.
Sec. 21. (a) The attorney general may bring an action to recover
from a person on behalf of the state a civil penalty described under
subsection (b).
(b) A person who knowingly or intentionally violates this
chapter is subject to a civil penalty of:
(1) not more than two thousand five hundred dollars ($2,500)
for a violation or series of violations concerning one (1)
consumer; and
(2) not more than a total of one hundred thousand dollars
($100,000) for related violations concerning more than one (1)
consumer.