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Courts > Help > Clerk's Portal Help & Tutorials > Update my portal account > Change password or security questions Change password or security questions

Here you can update your username, change your password, or assign new security questions and answers.

Username

Your username may contain only uppercase and lowercase letters, numbers and the following other characters: period (.), at symbol (@), hyphen (-), or underscore (_).

Password

Your password must be at least 6 characters and may contain only uppercase and lowercase letters and numbers.

Security Questions

Security questions help you access your account when you've lost your username and password.  If you can't remember the answers you provided the first time you set these up, it's a good idea to choose fresh questions and answers.  The answer fields are not case sensitive, so you don't have to remember whether or not you capitalized any part of your answer.

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