Indiana State Department of Health

HOME HEALTH AGENCY (HHA) CONSUMER REPORT

Created on: 2/22/2024 Posted to the Web on: 3/6/2024
HOME HEALTH AGENCY INFORMATION
Name and address of licensed HHA FAITHFUL FRIENDS HOME HEALTHCARE INC
203 S WASHINGTON STREET
MARION, IN 46952
Telephone (765) 674-7066
Fax (765) 674-7101
Name and address of licensee FAITHFUL FRIENDS HOME HEALTHCARE INC
3742 S WESTERN AVE
MARION, IN 46953
Telephone
Fax
Name of administrator
Type of Ownership PROPRIETARY
HHA license number 24-003961-1
License expiration date 12/31/2024
Type of HHA State licensed and Medicaid certified
HHA Website
 
View location on map
 
   
   
NAMES AND ADDRESSES OF ADDITIONAL LOCATIONS OPERATED UNDER THE HOME HEALTH AGENCY LICENSE
The above section lists the name and address of the licensed HHA.  In addition to the
address above, there may be other locations under this HHA license.  The following 
are other locations operated under the HHA license.
There are no off-site (satellite) locations for this center.
   
   
COUNTIES SERVED BY THIS AGENCY
BLACKFORD, GRANT
   
   
SERVICES AVAILABLE
The following services are available at the licensed HHA listed above.  These
include services provided directly by HHA staff and services that the 
HHA provides through contracts with outside personnel.  The listed services 
may or may not be available at the off-site (satellite) location(s).
Service
Definition
Available (Yes/No)
   
   
STATE LICENSURE SURVEYS
The ISDH conducts a state licensure survey at a licensed HHA on initial
licensure and annually thereafter.  If an HHA is accredited, the HHA may
substitute the accreditation survey for the state licensure on-site
survey.  If deficiencies are cited on a survey, the HHA will be requested
by the ISDH to complete a plan of correction on how and when they will correct
each deficiency and who will be responsible to ensure the corrections are made 
and will not reoccur in the future.  The plan of correction is submitted by the
HHA and reviewed for acceptance by the ISDH.
   
The following is a summary of the three most recent state licensure surveys.
Accreditation surveys are not included in the table below.  To see a list of the 
deficiencies cited on the state licensure survey, click on the survey date.  Note
that if there were no deficiencies cited on the survey, you will not be able to 
click on the survey date.  To read an overview of the survey process, click here
   
Most Recent 2nd Most Recent 3rd Most Recent
Number of Deficiencies 0 0 0
State Average for the year of the survey (rounded to nearest whole integer.)
   
Ownership/Administrator Changes
Type of Change Most Recent 2nd Most Recent 3rd Most Recent
Ownership Change N/A N/A N/A
Administrator Change N/A N/A N/A
   
   
SUBSTANTIATED COMPLAINTS
Any person may file a complaint with the ISDH about an HHA.  The ISDH 
investigates all complaints.  If in the course of the investigation a violation of 
state or federal rules or regulations is found by surveyors, the complaint is said 
to be 'substantiated with findings'.  If the surveyor verifies the facts of the 
complaint but finds that no violation occurred of state rules or federal 
regulations, the complaint is said to be 'substantiated without findings'.  If 
deficiencies are cited on a complaint survey, the HHA may be requested by the
ISDH to complete a plan of correction on how and when they will correct each 
deficiency and who will be responsible to ensure the corrections are made and will 
not reoccur in the future.  The plan of correction is generally submitted by the 
HHA and reviewed by the ISDH within fifteen (15) days of the survey.
   
The following is a summary of the number of substantiated complaint 
investigations for the past three years.  This only indicates whether the complaint 
was substantiated and does not indicate whether the HHA was found in 
compliance with state rules or federal regulations. 
Current Year to to
0 0 0
     
THIRD PARTY REIMBURSEMENT
Accepts Medicare The HHA accepts Medicare reimbursement and meets the standards that the federal government has set for the provided services. No
Accepts Medicaid The HHA accepts Medicaid reimbursement and meets the standards that the Indiana Office of Medicaid Policy and Planning has set for provided services. Yes
   
SURVEY HISTORY
 
The following is a list of state licensure, complaint, and federal 
surveys completed at the home health agency in the past five years. 
The survey report is not posted until the report has been provided to the facility 
and their plan of correction submitted and approved, if required.
The survey report therefore will likely not be posted until four to six weeks after the exit date.
    
In the grid below click on an event ID that is underlined to see the survey report for that event.
Event ID Type Date of Survey
61EF7-H1 Complaint, Licensure Complaint 1/29/2024
4EE71-H1 Recertification/Revisit, Complaint, Re-Licensure, Licensure Complaint 7/8/2022
NPPM11 Recertification/Revisit, Complaint, Re-Licensure, Licensure Complaint 11/7/2019
   
LINKS AND RESOURCES
Choosing a HHA facility. Links and resources. Click here to view the legal disclaimer for HHA reports.