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Welcome to the home page for the Hospice Agency Licensure and Certification Program. The Indiana State Department of Health licenses agencies that provide a specialized from of interdisciplinary health care that is designed to alleviate the physical, emotional, social, and spiritual discomforts of an individual who is experiencing the last phase of a terminal illness or disease. The agencies provide:
- physician services;
- nursing services;
- medical social services;
- counseling services;
- physical therapy;
- occupational therapy;
- speech therapy;
- home health aide;
- medical supplies;
- short term inpatient services
at the patient's residence or inpatient care unit. The Indiana State Department of Health inspects hospice agencies for quality of care to citizens of Indiana and to ensure compliance with state laws. The Indiana State Department of Health also monitors agencies, on behalf of the Centers for Medicare and Medicaid Services, for quality of care for all citizens in need of these services and to ensure compliance with federal regulations.
Indiana State Department of Health
Division of Acute Care
2 North Meridian Street, 4A
Indianapolis, IN 46204
(317) 233-7474 (Acute Care Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
(317) 233-7472 [Administrative Assistant]
Any individual may submit a complaint to the ISDH about care provided at any licensed or certified Indiana health care facility or entity. The ISDH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint. A Complaint report form is provided for individuals to assist in the reporting of care issues.
State or federal regulations require health facilities or entities to report certain types of “incidents” to the ISDH. The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents. An Incident report form is provided for health care facilities to report incidents to the ISDH.
Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the ISDH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID). The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A Reporting a crime form is provided for individuals to report suspected crimes to the ISDH.