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Indiana State Department of Health
Health Care Quality and Regulatory Commission
Welcome to the home page for the Indiana State Department of Health (ISDH) Health Care Quality and Regulatory Commission. The ISDH Health Care Quality and Regulatory Commission is responsible for programs in the areas of health care facility licensing and certification, healthcare quality, vital records, and weights and measures. Through its programs, the Health Care Quality and Regulatory Commission:
- Promotes health care quality
- Licenses and certifies health care facilities, agencies, clinics, centers, and providers
- Ensures accurate state vital records and statistics
- Ensures accurate state standards for weights, measures and metrology
The Commission is organized into five divisions (and to include) :
- Division of Acute Care
- Health care engineering program
- Division of Health Care Education and Quality
- Division of Long Term Care
- Division of Program Development and Quality Promotion
- Medical Radiology Licensing Program
- Division of Weights, Measures, and Metrology
- Office of Vital Records
About the Health Care Quality and Regulatory Commission
Commission Organization Chart
Organization chart of the Division
Commission Overview
List of Programs Administered by the Health Care Quality and Regulatory Commission
Contact the Health Care Quality and Regulatory Commission
Indiana State Department of Health
Health Care Quality and Regulatory Commission
2 North Meridian Street, 4th Floor Selig
Indianapolis, IN 46204
(317) 233-7621 (Health Care Quality and Regulatory Commission Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
Map
Assistant Commissioner
Terry Whitson
twhitson@isdh.in.gov
(317) 233-7022
(317) 233-7621 [Administrative Assistant – Teresa Watson]
(317) 233-7154 [Fax]
Report a Complaint, Incident or Crime to the ISDH
Report a complaint regarding a health care facility
Any individual may submit a complaint to the ISDH about care provided at any licensed or certified Indiana health care facility or entity. The ISDH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint. A Complaint report form is provided for individuals to assist in the reporting of care issues.
Report an incident regarding a health care facility
State or federal regulations require health facilities or entities to report certain types of “incidents” to the ISDH. The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents. An Incident report form is provided for health care facilities to report incidents to the ISDH.
Report a reasonable suspicion of a crime against a long term care resident
Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the ISDH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID). The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A Reporting a crime form is provided for individuals to report suspected crimes to the ISDH.
Health Care Quality and Regulatory Commission: Links to Division and Program Home Pages
Health Care Quality Information
- Abortion Clinic Licensing Program
- Ambulatory Outpatient Surgical Centers (ASC) Licensing and Certification Program
- Birthing Center Licensing Program
- Blood Center Licensing and Certification Program
- Clinical Laboratory (CLIA) Licensing and Certification Program
- Comprehensive Outpatient Rehabilitation Facility (CORF) Certification Program
- End Stage Renal Disease Facility (ESRD) Certification Program
- Health Care Engineering Program
- Home Health Agency (HHA) Licensing and Certification Program
- Home Health Aide (HHA) Registration Program
- Hospice Agency Licensing and Certification Program
- Hospital (general) Licensing and Certification Program
- Hospital (psychiatric) Certification Program
- Mobile Out-of-State Health Care Entity Registration Program
- Outpatient Therapy Services Certification Program
- Personal Care Services Agency Licensing Program
- Rural Health Clinic Certification Program
Division of Health Care Education and Training
- Comprehensive Care Facility (Nursing Homes) Licensing and Certification Program
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) Certification Program
- Life Safety Code Program
- Residential Care Facility Licensing Program
Division of Program Development and Quality Initiatives
- Health Care Data Services Program
- Medical Error Reporting System
- Medical Radiology Licensing Program
- Division of Weights, Measures, and Metrology