Open Enrollment 2009 FAQs
Q: I don’t know my PeopleSoft ID. How do I find it?
If you work on a state-issued computer, click on the Helpdesk Assistant icon located on your desktop. The third box from the top contains your PeopleSoft ID.
If you work on the Indiana Government Center Campus, flip your state ID badge over to find your full ID number under the barcode at the bottom. Add the first initial of your first name to the last six digits of your ID number to create your PeopleSoft ID. For example, Joe Smith's ID number is 10000239272, so his username would be J239272.
If you do not have a state-issued computer or a state ID badge, call your agency's human resources director for more information.
Q: What if I do not remember my PeopleSoft password?
If you have a state-issued computer and access the Internet via the state network, the password used to log on to your computer can now be used to log in to PeopleSoft while still using your PeopleSoft ID.
If you have do not remember the password used to log in to your computer, you can use IOT's new Self-Service Password Reset to reset your password over the phone anytime. Enrollment is required so if you have not enrolled yet, please go to http://passwordreset.iot.in.gov/ to get started.
If you have not logged in to PeopleSoft in the past six weeks, your password has been reset to a default password which is the first initial of your first name, last four digits of your social security number, first initial of you last name. Both initials should be capitalized. For example, Joe Smith with the Social Security 123-456-7890 would beJ7890S.
Q: I have not logged in to PeopleSoft since last Open Enrollment. Does this mean my password has changed?
Yes. If you have not logged in to PeopleSoft in the past six weeks, your password has been reset to a default password which is the first initial of your first name, last four digits of your social security number, first initial of you last name. Both initials should be capitalized. For example, Joe Smith with the Social Security 123-456-7890 would beJ7890S.
Q: Can I use the username and password I use to log in to my computer for PeopleSoft?
No and Yes. The username you use to login to your computer will not work as your PeopleSoft ID; however, the password you use to login to your computer will work with your PeopleSoft ID.
Q: What is the Web address to sign up for 2008 benefits?
To sign up for benefits, please go to https://hr.gmis.in.gov/psp/hrprd/?cmd=login or the state of Indiana Extranet.
Q: Can I access PeopleSoft from my home computer or a computer at the library?
Yes. PeopleSoft is available from any computer that has Internet access. Go to https://hr.gmis.in.gov/psp/hrprd/?cmd=login to log on.
Q: I have specific questions about 2008 benefits. Who can I call to talk about those?
State Personnel Benefits Hotline
- (317) 232-1167 (Indianapolis)
- (877) 248-0007 (outside Indianapolis)
Benefits Division E-mail:
spdbenefits@spd.in.gov
Benefits Web Site:
www.jobs.IN.gov/benefits
Q: I know my PeopleSoft ID and tried the default password, but I still can’t log in. What do I do now?
Contact IOT Customer Service:
Phone:
- (317) 234-HELP (4357)
- (800) 382-1095
- Contact IOT Customer Service.
- Submit an IOT Customer Service Ticket.
- Reset my GMIS password.
- Read the Information Resources Use Agreement (IRUA).
- Receive the IN.gov Update.
- Sign up for Ethics Training.
- Access my agency's invoice.
- Sign up for IT Training.
- Sign up for PC Training.
- Suggest an improvement for state IT.
