• IOT Home
• About
• Contact
• Customer Service
  • Account Executives for Agencies
  • Customer Service Desk
  • Performance Metrics
• Delivery Services
  • IOT Billing
  • Services Descriptions & Rates
• Geographic Information Office
  • Geographic Information
  • Geographic Information Resources
• Policies, Procedures & Standards
• IN.gov Program
  • IN.gov Program Home
  • E-mail Marketing with ExactTarget
  • eSubscription Management
  • IN.gov Update & Presentations
  • Internet Auctions
  • Redesign & CMS Implementation
  • Web Analytics
  • webmasters.IN.gov
• IT Training
• Newsroom
• Procurement
  • Request for Proposal
  • Business Partner Alliance
  • IT Temp QPA Procedures
• Project Office
  • PeopleSoft (GMIS)
  • Licensing Center of Excellence
  • Pension Systems
• Security
  • Information Resources Use Agreement
  • Information Security Framework
  • Indiana Code 4-1-6 Compliance
  • CISO Blog
  • Disaster Recovery
  • Matters of Interest
  • Security FAQs
• Technology Roadmap

The Indiana Office of Technology is committed to serving its customers and partner agencies to the best of its abilities. Every month IOT scores its services based on its Service Level Agreements. Please check back every month for additional performance information. If you have questions about IOT's service level objectives or performance scorecards, contact IOT personnel.

Monthly Performance Metrics

• July 2008
• June 2008
• May 2008
• April 2008
• March 2008
• February 2008
• January 2008
• December 2007
• November 2007
• October 2007
• September 2007
• August 2007

• Self-Service Password Reset
• IOT Billing for Agencies (CIMS)
• Citrix Remote Access
• PeopleSoft Financials
• PeopleSoft Human Resources
• Submit an IOT Customer Service Ticket
• Webmail
• webmasters.IN.gov

More Online Services »

1. Contact IOT Customer Service.
2. Submit an IOT Customer Service Ticket.
3. Reset my GMIS password.
4. Read the Information Resources Use Agreement (IRUA).
5. Receive the IN.gov Update.
6. Sign up for Ethics Training.
7. Access my agency's invoice.
8. Sign up for IT Training.
9. Sign up for PC Training.
10. Suggest an improvement for state IT.