The IN.gov User Council serves the IN.gov program, providing feedback for portal services before, during and after formal deployment. The Council and its members are charged with the following:
- Document known issues and suggest remedies, where appropriate. Where issues are not resolved, the Council will work with, and hold responsible the IN.gov program until appropriate solutions are found.
- Become subject matter experts on use of IN.gov portal services. Examples may include WebCMS, RightNow, BrowseAloud, Webtrends, and Forms.IN.gov.
- Work collaboratively with State webmasters, soliciting feedback regarding the IN.gov program.
- Develop FAQs and training material, where necessary.
User Group Members
Jeff Mullins, Chair State Personnel Department jmullins@spd.IN.gov Jennifer Nikirk, Vice Chair Professional Licensing Agency jnikirk@pla.IN.gov Amy Robinson Archives & Records Administration arobinson@iara.IN.gov Vicki Chinn Family & Social Services Admin. victoria.chinn@fssa.IN.gov Cody Keith Department of Homeland Security cokeith@dhs.IN.gov Lindsey Borschel Judiciary lindsey.borschel@courts.IN.gov Ed Reynolds Department of Natural Resources ereynolds@dnr.IN.gov Joey Hedrick Office of Technology firstname.lastname@example.org Graig Lubsen Office of Technology glubsen@iot.IN.gov Tyler McClure Department of Transportation tymcclure@indot.IN.gov Shannon Elward Commission for Higher Education SElward@che.in.gov Rachel Henderson Department of Revenue email@example.com