Frequently Asked Questions for Employers
The following are questions that have been frequently asked. Before calling PERF, please review this list to see if your question has already been answered.
Will I have to do this every year? Why am I required to do this?
Yes. In order to receive your reimbursement, the information regarding the payments made in the previous year must be sent to PERF annually.
What do I do if I cannot log in to PERF Online?
If you encounter problems logging in to PERF Online, review the Pension Relief chapter in the PERF Online for Employers Handbook or feel free to call us toll-free at (888) 526-1687.
Am I going to get the same type of information as last year?
Yes. Once you log in to PERF Online, you will have the ability to pull up your submission from the previous year. Once you have pulled it up, you need to add any new pensioners, beneficiaries, deaths, and payment amounts.
What happens if I don’t submit my PR data on time?
You are ineligible to receive a distribution if you do not supply the complete information (IC5-10.3-11-4).
Why does it take so long to get my PR payout?
PERF is required by law to pay out your PR distribution amount in two equal payments: one in June and the other in September.
If I have issues, is there anyone who can come out and assist me in person?
Yes. PERF's Outreach counselors are available if you need assistance. If you would like an Outreach counselor to come out and assist you, please contact PERF toll-free at (888) 526-1687.
When and what information will be available online to assist me with the process?
The PERF Online Employer Handbook includes a chapter on pension relief which will explain each step of the process, and includes screen shots for assistance. Information will be available in late November and available on the PERF Web site (www.in.gov/perf). In the side menu, select My Plan ... Police Officers and Firefighters, and then scroll to the bottom section called Pension Relief Information.
When can I start submitting my information online?
You will be able to log in and begin entering and saving your PR information on Dec. 15; however, you cannot submit to PERF until Jan. 3, 2011.
Who do I contact if I have additional questions regarding my pension relief distribution?
If you have questions regarding pension relief, feel free to call us toll-free at (888) 526-1687.
When will I receive my pension relief distributions?
You will first receive a letter indicating your pension relief amount. Your pension relief distributions are sent either via EFT or check on June 30 and Sept. 30.
What information is needed concerning the Electronic Funds Transfer (EFT)?
PERF will need the name of your financial institution, contact name and position, full address, bank routing number, and the department account number.
I did not receive my distribution via EFT last year, but would like to do so this year or what if my bank information has changed. What information do I need to give you in order to do that?
Please complete the Pension Relief Distribution Contact Information Sheet. If you do not have one, or need a new copy, please contact PERF toll-free at (888) 526-1687.
What if I make an error or want to change my information after I have sent it to PERF?
If you make an error, or need to change your information, please contact PERF toll-free at (888) 526-1687 and we will assist you in fixing your report.
Who do I talk to in order to know how much my unit is going to receive?
PERF will send a letter in June to your department informing you of your June and September distribution amounts. If you still have questions you can contact PERF toll-free at (888) 526-1687, and we will assist you.
Where can I obtain the Pension Relief Distribution Contact Information Sheet?
The form is available on the INPRS Web site (inprs.in.gov). In the side menu, select My Plan … Police Officers and Firefighters, and then scroll to the bottom section called Pension Relief Information. There is a link to the PDF form.
Where do I send the forms?
Send the forms to PERF, One North Capitol, Suite 001, Indianapolis, IN, 46204. You will submit your Pension Relief worksheet by logging into PERF Online and accessing the Pension Relief menu.
