/*document.write('<script type="text/javascript" src="http://www.in.gov/ai/rightnow/syndication_widget/arss.js"></script>');
*/function faqload(){
/*    document.getElementById('want').style.display='none';document.getElementById('faq').style.display='none';
 
    var reader2 = RNTFeed.getReader();
    reader2.uri='http://iot.custhelp.com/cgi-bin/iot.cfg/php/enduser/opensearch.php?p_cv=2.142';
    reader2.pagesize = 5;
    reader2.navigation = "off";
    reader2.searchbox = "off";
    reader2.render("faqdivload");
    reader2.search("");
    var timeX = setTimeout("document.getElementById('faq').style.display='block'", 500);
*/}
RightNow.Client.Controller.addComponent({
    c: '136,142',
    description: false,
    div_id: "faqdivload",
    navigation: false,
    recommended: false,
    related: false,
    search_box: false,
    truncate_size: 50,
    number_answers: 6,
    instance_id: "skw_0",
    module: "KnowledgeSyndication",
    type: 3
    },
    "http://iot.widget.custhelp.com/ci/ws/get"
);
function hideDiv(pass) {
var divs = document.getElementsByTagName('div');
for(i=0;i<divs.length;i++){
if(divs[i].id.match(pass)){//if they are 'see' divs
if (document.getElementById) // DOM3 = IE5, NS6
divs[i].style.display="none";// show/hide
else
if (document.layers) // Netscape 4
document.layers[divs[i]].display = 'none';
else // IE 4
document.all.hideShow.divs[i].visibility = 'none';
}
}
}
function showDiv(pass) {
var divs = document.getElementsByTagName('div');
for(i=0;i<divs.length;i++){
if(divs[i].id.match(pass)){
if (document.getElementById)
divs[i].style.display="block";
else
if (document.layers) // Netscape 4
document.layers[divs[i]].display = 'block';
else // IE 4
document.all.hideShow.divs[i].visibility = 'block';
}
}
}
 
function answerDisplay(answer){
    for (var i=1; i<120; i++){
        if (i<10){
            var field="answer0" + i;
        }else{
            var field="answer" + i;
        }
        hideDiv(field);
    }
    showDiv(answer);
}