Technology & Operations Management

Team Objectives

  • Provide an outstanding level of service
  • Offer support and assistance to internal and external customers
  • Continuously strive for increased efficiency and development of process improvements

Responsibilities

  • Develop, maintain and supply training materials, sessions and solutions
  • Provide support to state agencies having delegation of purchasing authority
  • Maintain the PeopleSoft item file and bidder registration information
  • Act as a functional resource in purchasing software applications and technology-related projects
  • Assist the IDOA Public Works, Strategic Sourcing, Travel Division and Vendor Management functions and initiatives