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Indiana Department of Administration

IDOA > Procurement > About IDOA Procurement  > Vendor Management Vendor Management

Vendor Management 

The vendor management team manages statewide quantity purchase agreement (QPA) contracts which include, but are not limited to high profile, multi-million dollar, complex statewide contracts.

This team’s main objectives are to ensure

  • Savings are achieved through contract compliance
  • Continuous improvement of contracts
  • Negotiate contracts, amendments and renewals
  • Responsibilities include

  • Measure vendor performance and agency behaviors
  • Ensure contract deliverables meet the state's needs
  • Validate projected savings on a regular basis
  • Investigate and resolve contract requests
  • Coordinate and facilitate the protest process
  • Research and determine Buy Indiana qualifications
  • Vendor Compliance

  • Facilitate quarterly business reviews (QBR) with suppliers
  • Audit contracts and pricing
  • Develop performance metrics & service level agreements (SLA)
  • Build and foster partnerships with vendors
  • Validate and report savings of QPAs
  • Agency Compliance

  • Audit agencies to ensure the state’s procurement goals 
  • Communicate with state procurement agents