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Indiana Department of Administration

IDOA > Procurement > About the IDOA Procurement Division > Vendor Management Vendor Management

Vendor Management 

The vendor management team manages statewide quantity purchase agreement (QPA) contracts which include, but are not limited to high profile, multi-million dollar, complex statewide contracts.

This team’s main objectives are to ensure:

    • Savings are achieved through vendor and agency compliance.
    • Continuous improvement of contracts.
    • Negotiate contracts, amendments and renewals.

Responsibilities include:

    • Measure vendor performance and agency behaviors.
    • Ensure contract deliverables meet the state's needs.
    • Validate projected savings on a quarterly, semi-annual and annual basis.
    • Investigate and resolve any contract issue, dispute and termination request.
    • Coordinate and facilitate the protest process.
    • Research and determine Buy Indiana qualifications.

Vendor Compliance

    • Facilitate quarterly business reviews (QBR) with suppliers.
    • Audit contracts and pricing.
    • Develop performance metrics & service level agreements (SLA).
    • Build and foster partnerships with vendors.
    • Validate and report savings of QPAs.

Agency Compliance