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The In-Person Interpretive Services contract establishes hourly rates based on the language selected.
Note that this contract allows a minimum two hour rate if the services are not rendered and are not cancelled 24 hours in advance. Please be certain that the language required is accurate and that all parties are present earlier than the scheduled session time. The arrival of the Interpreter begins the billable time.
Educational materials to assist those interacting with Limited English Proficient persons are available through the Contractor (for example, cards to communicate that interpretative services are being provided at no cost to the person).
Video remote interpreting services are available on demand, 24/7. This service is billed per-minute and requires a high-speed Internet connection, webcam, and computer.
A guarantee of services is included in the contract. In the event that the services were not satisfactory, please contact the IDOA Vendor Manager.
American Sign Language, Afrikaans, Albanian, Amharic, Arabic, Azari, Bahasa, Bambara, Bengali, Bosnian, Burmese, Burmese-Chin, Burmese-Karenni, all Burmese dialects, Cambodian, Cebuano, Catalan, Chinese-Cantonese, Chinese-Mandarin, Croatian, Czech, Danish, Dari, Dutch, Eritrean, Estonian, Ewe, Farsi, Finnish, Filipino, French, Fulani, German, Grebo, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo (Nigerian), Ilokano, Indonesian, Italian, Jacalteco, Japanese, Kannada, Kirundi, Kikuyu, Kinyarwanda, Korean, Krahn, Kru, Kurdish, Lao, Latvian, Lithuanian, Macedonian, Malay, Maltese, Mandingo, Marathi, Mina, Ndebele, Norwegian, Pashto, Persian, Polish, Portuguese, Pulaar, Punjabi, Quiche, Q’anjob’al, Romanian, Russian, Samoan, Sarpo, Serbian, Shona, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Taiwanese, Tamil, Telugu, Thai, Tibetan, Tigrinya, Turkish, Ukrainian, Urdu, Vietnamese, Visayan, Wolof, Yiddish, Yoruba.
Phone: (317) 813-9787
Phone: (317) 578-4577
Toll-free number: 1-888-456-1626