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If you have forgotten your password, go to the RSP eAuthentication Login page. Select the "Forgot Your Password" option found in the eAuthentication Login box. Enter your Username and click the submit button. Once you do this, you will receive an e-mail from eservices at idem.IN.gov with a new password.
If you do not receive an e-mail immediately with the new password, you may have entered your e-mail address incorrectly or your e-mail program may have blocked or filtered the message to spam. If you have ruled out these possibilities, contact eServices for assistance by sending an e-mail to "eservices at idem.IN.gov". Never send your password.
Use minimal search criteria and a wild card character (*). For example, if your facility is named "Speedway" in Indianapolis, you could use the following criteria:
This will pull up all facilities in Indianapolis whose facility name contains "speedway." If there are more than 40 facilities that meet these criteria you will need to narrow further. Adding a portion of the address or more of the facility name will narrow the search.
If you need to update the name or address associated with your facility, you will need to complete the Facility Update form. To obtain a copy for your site, send an e-mail request with your facility ID number to "olqregulatoryreporting at idem.IN.gov". Note that if the address has changed due to a move, a different ID number will be assigned for the new location.
IDEM is assigning new numbers for all of the facilities it regulates as it implements a new agency-wide database. The new ID numbers are referred to as Agency Interest, or AI, numbers. You may search by either number.
There are three different role options. Following is a brief summary of each.
You must first check the box next to "I certify that I have read the IESA" before the Submit button will become active. If you have added multiple facilities, then there will be multiple boxes to check. After checking the box the "Submit" button will turn green showing it has been activated. After clicking Submit you will be taken to the Registration Confirmation page and receive an e-mail with a PDF copy of the IESA attached. You must print, sign in ink and mail an original IESA for each facility.
If your account registration is completed properly, you will receive an e-mail with a PDF copy of the IESA attached to it once you've fully registered for an account and requested access to your facility. Keep this e-mail! The IESA is generated by you during the account setup; IDEM staff does not have an alternative way to generate another copy of the IESA for you.
If you did not get an e-mail with the IESA attached immediately after submitting your IESA online, your account registration did not go through properly. You must complete a New User Registration and reapply for access. Review the IESA Account Setup Tutorial to ensure a successful account registration.
If you are sure that you entered your e-mail address correctly and that eServices e-mails are not being blocked or filtered to spam, there may be a problem with the IDEM system, and you should contact eServices. Send an e-mail to "eservices at idem.IN.gov" or call (800) 451-6027, ext. 3-0066.
Access to your account is granted after IDEM receives and verifies the information on your IESA.
Once you've registered for an account and requested access to a facility, you'll receive via e-mail a PDF of the IESA that you must print, sign and mail to IDEM. When IDEM receives and verifies the information on your signed IESA, you will receive an e-mail from "eservices at idem.in.gov" stating:
Review the IESA Account Setup Tutorial for an overview of account registration. If you did not fully register for an account, you will need to complete a "New User Registration" on the IDEM eAuthentication Page.
During the peak submittal time period, January and February, the turnaround on IESA approvals may take from five days to two weeks. Please be patient; we are processing them as quickly as we are able. During non-peak periods, the turnaround time is about five days.
Only users with the role of Authorized Legal Authority/Responsible Official or Signatory (Delegated Authority) can certify & submit a report. Click on the Certifications tab at the top of the page. This will bring you to the Certification-Multiple Summaries page. Click on the blue ribbon.
This step is only required if you do not have the appropriate role to certify a report with your account. If you have clicked Send Notification on the E-Mail Notification page, you will be brought to a page showing who may need to have notifications sent to them. Choose the appropriate person or people who will certify and submit the final report or want notification of the status of the report. After clicking Continue you will be brought back to the Electronic Signature-Single Application Summary page. This is as far as you can go with the Data Entry role.
There is a known issue that the Notification Status of "No notifications sent" remains even after a notification has been sent. If you click Send Notification again you will be brought to the E-Mail Notification page again. This page does correctly show who has received notifications and when. If a notification has been sent already (indicated by "Last notified on xx/xx/xx"), then you do not have to send another notification and can click Cancel.
Java must be installed on your computer in order for the e-signature window to load. Also, your computer must allow this unsigned application to run. If your security settings are too high and you do not have the administrative rights to change them, you may need to contact your IT department for assistance. Many company computer settings will automatically block unsigned applications.
The answers to the security questions are case sensitive. If you have tried several times and you do not have a correct answer for any of your security questions in the certification process, send an e-mail to "eservices at idem.IN.gov" with your account username requesting your security questions be reset. Never send your password or the answers to your security questions.
After your account has been activated you may correct the spelling and other typos by clicking the User Profile tab at the top of the screen.
No. You only need one account even if you are submitting for different companies. You will need to add each facility to your account and sign and mail an IESA for each facility.