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Family and Social Services Administration

DDRS Home > Contact DDRS DDRS Contact Information

Division of Disability and Rehabilitative Services (DDRS)

  • Phone Toll Free: 1-800-545-7763
  • FAX: (317) 232-1240
  • Mailing Address:  402 W. Washington St., #W451
                                  P.O. Box 7083, MS26 
                                  Indianapolis, IN 46207-7083

Bureau of Developmental Disabilities Services (BDDS)

Bureau of Rehabilitation Services (BRS):

Vocational Rehabilitation Services:

Blind & Visually Impaired Services:

Deaf & Hard of Hearing Services:

  • Email dhhshelp@fssa.in.gov
  • Voice or VP: (317) 542-3449
  • Text: (317)697-8568  
  • FAX: (317) 232-6478

Bureau of Quality Improvement Services (BQIS)

First Steps:

Ombudsman

Name

Title

Phone

Program Office

General Information

800-545-7763
(Toll Free)

Norvell, Nicole

Director, DDRS

317-232-1147

Downer, Dawn

Chief of Staff

317-232-1147

Smith, Pashun

Executive Assistant

317-232-1147

Jinks, Greg

Deputy Director

317-233-1147

Keller, Caren

Controller

317-234-6345

Bureau of Rehabilitation Services (BRS)

Program Office

General Information

877-241-8144

Hope, Kylee

Director, BRS

317-234-4475

Koleszar, Theresa

Director, Program Support

317-232-7115

Adedokun, Elizabeth

Director, Policy & Due Process

317-234-7815

Vacant

Director, Outreach and Training

317-232-1523

Phillips, Locket

Director, Institutional Care

317-234-8493

Gordon, John

Director, Vocational Rehabilitation Services (VRS) Field Operations

812-447-9476

Blakenship, Kristina

Director, VRS Business and Community Engagement

317-232-7830

DeQuis, Kim

Region Manager,  VRS Region 1

877-847-9897

Snedigar, Rheonna

Region Manager, VRS Region 2

877-715-3171

Reed, Janet

Region Manager, VRS Region 3

877-847-9894

Vacant

Region Manager, VRS Region 4

877-715-5229

Bates, Virginia

VRS Transition Coordinator

317-234-8311

Marcum, Rhonda

Manager, Deaf & Hard of Hearing Services Employment & Innovation (DHHSEI)

317-232-2427 (TDD) or 317-232-1409 (V)

Bureau of Developmental Disabilities Services (BDDS)

BDDS Helpline

BQIS.Help@FSSA.IN.gov

800-545-7763
(Toll Free)

Reynolds, Julie

Director

317-234-8738

Hehli, Christina

Director, Policy

317-234-4648

Goodrich, Beth

Director, BDDS Provider Relations

317-234-2708

Vacant

Director, BDDS Client Services

317-

Vacant

Director, Northern Indiana Field Services

260-423-2571
877-218-3061

Wimsatt, Holly

Director, Southern Indiana Field Services

812-522-5859
877-218-3532
(Toll Free)

Jones, Leslie

Provider Specialist

317-234-2706

Rodway, Matt

Consumer Specialist

317-234-8493

Bureau of Quality Improvement Services (BQIS)

BQIS Helpline

BQIS.Help@FSSA.IN.gov

BQIS Webpage

www.IN.gov/FSSA/DDRS/2635.htm

 

Complaint Line

 

1-866-296-8322

Davis, Anne

Director, BQIS

317-234-1147

Thomas, Shelly

Assistant Director, BQIS

317-234-2764

Gross, Janice

Director, Compliance

317-233-1645

Bureau of Child Development Services (BCDS) - First Steps

Robinson, Cathy

Director, BCDS – First Steps

317-234-1527