Central Reimbursement Office
Bureau of Child Develeopment Services (BCDS) - First Steps
The Central Reimbursement Office provides timely reimbursement to providers of early intervention services. The CRO receives and dispenses all relevant state and federal resources for early intervention services by reimbursing providers from a revolving fund as invoices are submitted.
The Central Reimbursement Office is designed to manage the finances for the First Steps system statewide ensuring:
- All relevant state, federal and local resources available to support early intervention services and activities are identified and maximized
- Timely reimbursement to providers for early intervention services rendered
- Financial and data reporting needs of various federal, state, and local funding sources
- No duplication of effort to collect, maintain and report relevant data
- A comprehensive data and financial system that can monitor and manage the level of early intervention resources
- Short and long-term projection of costs of early intervention services is established
What can early intervention providers expect from CRO?
- Common service descriptors, rates depending on discipline, and sites of service
- Provider enrollment
- Common authorization and invoice documents
Handy CRO Contact Information
Provider Enrollment or Credentialing Questions?
Contact: 866-339-9595 ext. 2
CRO Provider Enrollment
c/o CSC Covansys
P.O.Box 29160
Shawnee Mission, KS 66201-9160
Central Reimbursement Office(CRO):
Authorization / Billing Questions
866-339-9595 ext. 1
Central Reimbursement Office
c/o Covansys
P.O.Box 2507
Greenwood, IN 46142
Help Desk:
SPOE & Website Support Questions
866-339-9595 ext. 3
Help Desk:
HIPAA Compliant EDI Transactions
866-339-9595 ext. 4
