FSSA Organizational Directory
State of Indiana Telephone/ E-mail Directory
Family and Social Services Administration
This is a partial directory of FSSA's central office in downtown Indianapolis, Indiana.
Correspondence may be sent to:
Family and Social Services Administration
P.O. Box 7083
402 W. Washington Street
Indianapolis, IN 46207-7083
General Information: (317) 233-4454
FAX: (317) 233-4693
- Office of Communications and Media
- Audit Services
- Contract Management
- Legislative Services
- Office of General Counsel
- Project Management & HIPAA Compliance
- Division of Technology Services
- Division of Finance
- Human Resources
DIVISION OF DISABILITY & REHABILITATIVE SERVICES
- Director's Office (DDRS Administration)
- Blind and Visually Impaired Services (BVIS)
- Deaf and Hard of Hearing Services (DHHS)
- Bureau of Developmental Disabilities Services (BDDS)
- Bureau of Child Development - First Steps (BCDS)
- Disability Determination Bureau (DDB)
- Bureau of Rehabilitation Services (BRS)
- Bureau of Quality Improvement Services (BQIS)
OFFICE OF MEDICAID POLICY AND PLANNING
DIVISION OF MENTAL HEALTH AND ADDICTION
Indiana Family and Social Services Administration
402 W. Washington Street P. O. Box 7083
Indianapolis, IN 46207-7083
| Name | Title | Room | Phone |
|---|---|---|---|
| FSSA - General Information | W461 | 233-4454 | |
| FAX | W461 | 233-4693 |
Office of the Secretary
*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| Gargano, Michael A. | Secretary | W461 | 233-4454 |
| Howard, Susie | Chief of Staff | W461 | 233-4454 |
| Bowling, Paul | Chief Financial Officer | W461 | 233-4451 |
| Hughes, Lisa | Executive Assistant to the Secretary | W461 | 233-4690 |
| Terp, Margaret | Special Initiatives Coordinator | W461 | 233-5711 |
| Parker, Vicki | Administrative Assistant/Receptionist | W461 | 233-4454 |
Office of Communications and Media
| Name | Title | Room | Phone |
|---|---|---|---|
| Moore, Neal | Director, Communications and Media | W461 | 234-0197 |
| Hage, Christina | Director, Policy/Deputy Director Communications | W461 | 232-1149 |
| Dickson, Jane | Constituent Services & IQ Specialist | W461 | 233-2202 |
| Stattmann, Ed | Constituent Services | W461 | 232-7851 |
Marketing Services
| Name | Title | Room | Phone |
|---|---|---|---|
| Smith, Danielle | Director, Marketing | W353 | 233-1764 |
| Williams, Ted | Communications & Media | W353 | 234-4199 |
| Stoner, Pamela | Graphics Manager | W353 | 232-1700 |
| Davis, Gabe | Graphics Artist/Illustrator | W353 | 232-1298 |
| Name | Title | Room | Phone |
|---|---|---|---|
| Hetzel, Dawn | Legislative Director | W461 | 234-1380 |
| Vacant | Deputy Legislative Director | W461 |
Office of General Counsel
| Name | Title | Room | Phone |
|---|---|---|---|
| Carter, Mike | Attorney at Law, Chief Legal Counsel | W451 | 234-3884 |
| Karlson, Elizabeth M. | Attorney at Law, Deputy General Counsel | W451 | 232-1674 |
| Jones, Ferzelle | Administrative Assistant | W451 | 232-4640 |
| Gregory, Katherine | Attorney at Law, Deputy General Counsel | W451 | 232-7942 |
| Pike, Mason | Attorney at Law, Staff Attorney | W451 | 232-1244 |
| Benedict, Kay | Attorney at Law, Deputy General Counsel | W451 | 232-0246 |
| Lynn, Robert | Director, Hearings & Appeals | E034 | 232-4413 |
| Seidman, Doug | Attorney at Law, Contracts and Leasing Management | W353 | 232-1684 |
| Wyatt-Foston, René C. | Attorney at Law | W451 | 232-1246 |
Project Management & HIPAA Compliance Office
| Name | Title | Room | Phone |
|---|---|---|---|
| McCullough, H. Cliff | Director & HIPAA Compliance Manager | W353 | 232-4732 |
| Blazer, Laree | Strategic Project Director | W353 | 234-4215 |
| Short, White Dove | Training & Reporting Coordinator | W353 | 232-6392 |
| Turner, Andy | Director of Special/General Services | W353 | 232-4720 |
Division of Technology Services
402 W Washington Street, Room W353 MS38
Indianapolis, Indiana
| Name | Title | Room | Phone |
|---|---|---|---|
| Cline, Andrew | Chief Information Officer | W461 | 234-5287 |
| Brothers, Kristine | Director of the Division of Technology Services | W353 | 234-5047 |
| Vacant | Director, Enterprise Data Management & Security |
| Name | Title | Room | Phone |
|---|---|---|---|
| Nelson, David | Agency Controller | W461 | 233-3045 |
| Johnson, Lynn | Director of Accounting Operations | E442 | 233-4725 |
| Barber, Bill | Director of Federal Funds | E442 | 232-7088 |
| Rikki, Helena | Administrative Assistant | E442 | 232-5659 |
| Blake, Scott | Director of Administrative Services | E436 | 232-6835 |
| Ottinger, Brenda | Deputy Director, Administrative Services | E232 | 234-5123 |
| Gregory-Chifos, Rebecca | Administrative Assistant | E436 | 232-6835 |
| Irwin, Richard | Manager, Employee Payments | E414 | 233-5462 |
| Howe, Yadira | Controller, DDRS | W453 | 234-6345 |
| Fletcher, Chris | Controller, DA | W454 | 232-7133 |
| Heyward, Krishna | Controller, DFR | W392 | 234-4822 |
| Rutherford, Donna | Controller, DMHA | W354 | 232-7862 |
| Melton, Leslie | Controller, OMPP | W461 | 233-6524 |
| Name | Title | Room | Phone |
|---|---|---|---|
| Sullivan, Jeff | HR Director | E431 | 232-1525 |
| Buchtman, Cindy | HR Generalist II | E431 | 234-1814 |
| Clift, Patti | HR Generalist I | E431 | 232-1512 |
| Milewski Jr., Jay | HR Generalist I | E431 | 232-7929 |
| Wilkins, Gayl | HR Generalist II | E431 | 232-1525 |
Audit Services
| Name | Title | Room | Phone |
|---|---|---|---|
| Booth, Roger | Director | E341B | 232-6859 |
| Troiani, Kathee | Audit Supervisor | E341B | 232-1219 |
| Shapiro, Aaron | Audit Supervisor | E341B | 233-2797 |
| Collins, Jeff | Audit Supervisor | E341B | 234-1005 |
| Shouse, Jane | Administrative Assistant | E341B | 232-1217 |
Contract Management
| Name | Title | Room | Phone |
|---|---|---|---|
| McAloon, Greg | Director | W353 | 234-6814 |
| Rowbotham, Amy | Administrative Assistant | W353 | 233-1580 |
| Adedokun, Elizabeth | Division Contract Manager-DDRS | W453 | 234-7815 |
| McKay, Bruce | Contract Specialist-DDRS | W453 | 232-6487 |
| Quick, Deb | Contract Specialist-DDRS | W453 | 232-7822 |
| Stenger, Greg | Division Contract Manager-DFR | W353 | 234-0564 |
| Thompson Rutledge, Peggy | Division Contract Specialist-DFR | W353 | 232-1349 |
| Edmondson, Jay | Division Contract Manager-DMHA | W353 | 234-6794 |
| Raver-Walls, Kendra | Contract Specialist-DMHA | W353 | 234-7890 |
| Hooyer, Lottie | Division Contract Manager-OMPP | W360 | 234-7807 |
| Stahley, Lisa | Contract Specialist-OMPP | W360 | 234-4445 |
| Baer, Karen | Contract Specialist-OMPP | W360 | 233-2944 |
| Gram, Ken | Division Contract Manager-Aging | E436 | 234-6795 |
| Cook, Mel | Contract Specialist-Aging | E436 | 234-4200 |
| Arnold, Nate | Contract Specialist | W360 | 232-7940 |
| Buckner, Doretha | Contract Liaison | W353 | 233-4703 |
| Patton, Joe | Admin/DTS Liaison | W353 | 233-6468 |
| Morgan, Caroline | Contract Secretary | W353 | 233-0188 |
Division of Disability and Rehabilitative Services
*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| General numbers | 800-545-7763 / 232-7000 | ||
| Myszak, Tracy | Deputy Director | W451 | 232-1147 |
| Spotts, Shane | Deputy Director | W451 | 232-4736 |
| Richardson, Anita | Executive Assistant | W451 | 232-1147 |
| Jinks, Greg | Operations Director, DDRS | W453 | 233-8777 |
| Howe,Yadira | Controller, DDRS | W451 | 234-6345 |
Bureau of Rehabilitation Services
| Name | Title | Room | Phone |
|---|---|---|---|
|
Toll Free |
877-241-8144 | ||
| Zemaitis, Nancy | Director | W453 | 234-4475 |
| Koleszar, Theresa | Director of Program Support | W453 | 232-7115 |
| Blevins, Kevin | Director, VR Field Operations | Seymour | 877-847-9895 |
| Spink, Kristy | Region Manager - Region 3 | Indianapolis | 877-847-9894 |
| Kaufman, John | Region Manager - Region 4 | Evansville | 877-715-5229 |
| Gordon, John | Region Manager - Region 5 | Seymour | 877-847-9895 |
| Marcum, Rhonda | Manager, Deaf & Hard of Hearing Services Employment & Innovation |
W453 | 232-2427 (TDD) or 232-1409(V) |
| Phillips, Locket | Manager-Blind & Visually Impaired Services | W453 | 877-241-8144 |
Bureau of Developmental Disabilities Services
| Name | Title | Room | Phone |
|---|---|---|---|
| BDDS Helpline | BDDShelp@fssa.in.gov | ||
| Vacant | Assistant Director - SGL & State Line Programs | W453 | 232-1147 |
| Baker, Kirt | Fiscal Specialist / SGL Liaison | W453 | 234-2707 |
| Luchauer, Jade | Director, Client Services | W453 | 234-1913 |
| Goodrich, Beth | Director, Provider Relations | W453 | 234-2708 |
| Gross, Janice | DDRS Case Management Liaison | W453 | 232-7127 |
| Ruppert, MaryAnn | Director, Northern Indiana Field Services | Fort Wayne | 260-423-2571 877-218-3061 |
| Siener, Jeanette | Director, Southern Indiana Field Services | Seymour | 812-522-5859 877-218-3532 |
Bureau of Child Development Services - First Steps
| Name | Title | Room | Phone |
|---|---|---|---|
| Downer, Dawn | Bureau Director | W453 | 234-1527 |
Disability Determination Bureau
| Name | Title | Room | Phone |
|---|---|---|---|
| General Information | 1-800-622-4968 or 317-396-2000 |
||
| Carew-Ceesay, Pat | Deputy Director | 396-2007 | |
| Gernand, Tom | Operations | 396-2011 | |
| Krumwied, Scott | Admin Services | 396-2009 | |
| Allstatt, Charlotte | Quality Support | 396-2113 | |
| Mahone, Patrina | Admin Asst/Congressional Inquiry | 396-2008 |
Bureau of Quality Improvement Services (BQIS)
| Name | Title | Room | Phone |
|---|---|---|---|
| General Information | 1-800-622-4968 or 317-396-2000 |
||
| Selig, Becky | Director, BQIS | 234-1148 | |
| Thomas, Shelly | Liberty Contract Liaison | 234-2707 | |
| Ott, Lydia | Admin Assistant | 234-1148 |
Division of Aging
*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| Laird, Faith | Director | W454 | 232-1731 |
| Longo, Jane | Interim Deputy Director | W454 | 232-0604 |
| Filler, Karen | Deputy Director/LTC Operations | W454 | 232-4651 |
| Fletcher, Chris | Controller, Asst. Dir. Analysis & Planning | W454 | 232-7133 |
| Mitchell, Kelly | Executive Assistant | W454 | 232-1731 |
| Gilliland, Karen | Asst. Director/Quality Assurance | W454 | 234-5544 |
| Calkins, Patrick | Adult Protective Services | W454 | 232-0135 |
| Bruce, Juman | Director/ Money Follows the Person | W454 | 234-5715 |
| Koors, Becky | Asst. Director/Waiver Operations | W454 | 234-4355 |
| Franklin, Arlene | Ombudsman | W454 | 232-7134 |
| Waschevski, Susan | Asst. Director/CHOICE, AOA Adm. & Nutrition | W454 | 232-7148 |
Division of Family Resources
UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| General Information | Division of Family Resources | W392 | 232-4704 |
| Shields, Adrienne | Deputy Director | W392 | 234-2373 |
| Scott, Kelly | Executive Assistant | W392 | 234-2373 |
| Heyward, Krishna | Controller, DFR | W392 | 233-1925 |
| Name | Title | Room | Phone |
|---|---|---|---|
| DFR/BCC Receptionist | General Information | W361 | 232-1144 |
| Brizzi, Melanie | Child Care Administrator | W361 | 234-3313 |
| Jones, Ellie | Administrative Asst. | W361 | 233-0058 |
| Name | Title | Room | Phone |
|---|---|---|---|
| Information | Family Independence | W363 | 232-4946 |
| Dunn, Jim | Manager, TANF and IMPACT Policy | W363 | 232-4240 |
| Smalley, David | Manager, Food Stamp Policy | W363 | 232-4946 |
| Stamper, Cindy | Manager, Medicaid Eligibility | W363 | 232-4966 |
| Name | Title | Room | Phone |
|---|---|---|---|
| Information | Quality Control | W386 | 232-4475 |
| Hewett, Timothy | Manager | W386 | 232-4498 |
| Martin, Janell | Secretary | W386 | 232-4475 |
Office of Medicaid Policy and Planning
UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| Medicaid | Information | 233-4455 | |
| Medicaid Member Fraud | SUR Hotline | 800-446-1993 | |
| Medicaid Provider Fraud | Hotline | 800-457-4515 | |
| Casanova, Pat | Director of Medicaid | W461 | 234-2407 |
| Sykes, LaVenia | Executive Assistant | W461 | 234-2407 |
| Nolting, Pat | Deputy Director, Operations | W382 | 233-9913 |
| Clifton, Karen | Administrative Assistant | W382 | 233-9913 |
| Jagger, Sarah | Director, Policy & Innovations | W382 | 234-5545 |
| Maitland, Jeane | Director, Care Programs | W382 | 233-8800 |
| Moorehead, Kristina | Director, Integrity & Compliance | W382 | 234-4824 |
| Stamper, Cindy | Director, Eligibility | W382 | 232-4966 |
| Pelezo, Anthony Dr. | Director, Medical | W382 | 233-9913 |
| Vacant | Director, Pharmacy | W382 | 233-9913 |
| Melton, Leslie | Controller, Integrity & Compliance | W382 | 233-6524 |
| Angel, Natalie | Manager, Policy Implementation | W382 | 234-5547 |
| Ellerbruch, Kristine | Manager, Acute Care Reimbursement | W382 | 234-4739 |
| Snider, Catherine | Manager, Program Integration | W382 | 233-8800 |
| Staresnick, Mike | Manager, Estate Recovery | W382 | 234-6340 |
| Amos, Angela | Manager, HCBS Waiver | W382 | 234-6360 |
| Heim, Joy | Manager, Long Term Care Reimbursement | W382 | 234-4753 |
| Hughes, Jina | Manager, Program Integrity | W382 | 234-2129 |
| McCullough, John | Manager, Provider Relations | W382 | 234-4853 |
| Gao, Hong | Manager, Systems | W382 | 234-4305 |
Division of Mental Health and Addiction
UNLESS OTHERWISE NOTED, ALL AREA CODES = 317
| Name | Title | Room | Phone |
|---|---|---|---|
| Moore, Kevin | Director | W353 | 232-7845 |
| Vacant | Assistant Director | W353 | |
| Williams, Marsha | Program Director 2/ Assistant to Director | W353 | 232-7845 |
| Rutherford, Donna | Controller, Finance | W353 | 232-7862 |
| Blackmon, Sirrilla | Deputy Director, Provider and Community Relations | W353 | 232-7852 |
| Burrus, Alma | Manager, Operations | W353 | 232-7834 |
| Information | 232-7800 | ||
| Cook, Lottie | Superintendent, Evansville Psych. Children's Ctr. | (812) 477-6436 | |
| Fulcher, Cathe | Superintendent, Evansville State Hospital | (812) 469-6800 | |
| Lisak, Larry | Superintendent, Larue Carter Memorial Hospital | (317) 941-4000 | |
| Clover, Rob | Superintendent, Logansport State Hospital | (574) 722-4141 | |
| Stephens, Peggy, MD | Superintendent, Madison State Hospital | (812) 265-2611 | |
| Butler, Jeff | Superintendent, Richmond State Hospital | (765) 966-0511 | |
| Name | Title | Room | Phone |
|---|---|---|---|
| Herrmann, Debbie | Deputy Director, Recovery, Integration, Prevention and Policy | W353 | 232-7843 |
| Sue Lummus | Deputy Director, Information Technology | W353 | 232-7824 |
| Harrold, Wendy | Assistant Deputy Director, Information Technology & Reporting Section (ITRS) | W353 | 232-7887 |
| Klatte, Andrew | Assistant Deputy Director, Emergency Management | W353 | 232-7935 |
| Name | Title | Room | Phone |
|---|---|---|---|
| Ferry, Mike | Assistant Deputy Director, Community & Hospital Contract Accountability & Resource Allocation | W353 | 232-7839 |
| Salvador, Dave | Financial Analyst | W353 | 233-3319 |
Provider & Community Relations
| Name | Title | Room | Phone |
|---|---|---|---|
| Thompson, Tonja | Assistant Deputy Director, Certification/Licensure | W353 | 234-2729 |
| Bergen, Rhonda | Assistant Deputy Director, Regional Services | W353 | 232-7810 |
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