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Family and Social Services Administration

FSSA Home > Contact Us > FSSA Organizational Directory FSSA Organizational Directory

State of Indiana Telephone/ E-mail Directory

Family and Social Services Administration
This is a partial directory of FSSA's central office in downtown Indianapolis, Indiana.

Correspondence may be sent to:

Indiana Family and Social Services Administration
402 W. Washington Street P.O. Box 7083
Indianapolis, IN 46207-7083

Division Contact Information

Name Services Phone
Division of Family Resources

Health Care, Food & Cash
Assistance, and Child Care/Head Start

 800-403-0864
Division of Aging

Aged and Disabled Services

 888-673-0002
Division of Disability and Rehabilitation

Disability Services, Vocational
Rehabilitation, and First Steps

 800-545-7693
Division of Mental Health and Addiction

Mental Health and Addiction Services

 800-901-1133
Family and Social Services Administration

General Information

 317-233-4454
Office of Medicaid Policy and Planning Information 317-233-4455


OFFICE OF THE SECRETARY

DIVISION OF DISABILITY & REHABILITATIVE SERVICES

DIVISION OF AGING

DIVISION OF FAMILY RESOURCES

OFFICE OF MEDICAID POLICY AND PLANNING

DIVISION OF MENTAL HEALTH AND ADDICTION

 

Office of the Secretary

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name Title Phone
Minott, Debra Secretary 233-4454
Walters, Shawn Chief of Staff 233-4454
Bowling, Paul Chief Financial Officer 233-4451
Graham, Lisa Executive Assistant to the Secretary 233-4690
Fortner, Tonya  Special Initiatives Coordinator 233-5711
Parker, Vicki Administrative Assistant/Receptionist 233-4454
FAX FAX for executive office staff only 233-4693
FAX FAX for case information 800-403-0864

Office of Communications and Media

Name Title Phone
Gavin, James Director, Communications & Media 234-0197
Lemons, Marni Deputy Director Communications & Media 234-5287
Dickson, Jane Constituent Services & IQ Specialist 233-2202
Stattmann, Ed Constituent Services 232-7851

Marketing Services

Name Title Phone
Scott, Danielle Director of Marketing Communications and Outreach 233-1764
Williams, Ted Electronic Communications and Technology Manager 234-4199
Stoner, Pamela Graphics Manager 232-1700
Davis, Gabe Graphics Artist/Illustrator 232-1298

Legislative Services

Name Title Phone
Hage, Christina Legislative Services Director & Policy Director 232-1149
Krevda, Grant Deputy Legislative Director 232-4695
Habig, William "Gus" Legislative Assistant 232-1164

Office of General Counsel

Name Title Phone
Carter, Michael L. Attorney at Law, General Counsel 234-3884
Karlson, Elizabeth M. Attorney at Law, Deputy General Counsel 232-1674
Jones, Ferzelle Administrative Assistant 232-4640
Shirley, Brandon Attorney at Law, Deputy General Counsel 232-1139
Lynn, Robert Director, Hearings & Appeals 232-4413
Seidman, Doug Attorney at Law, Contracts & Leasing Management 232-1684

Project Management and HIPAA Compliance Office

Name Title Phone
McCullough, H. Cliff Director & HIPAA Compliance Manager 232-4732
Short, White Dove Training & Reporting Coordinator 232-6392
Turner, Andy Director of Special/General Services 232-4720

Division of Technology Services
402 W Washington Street, Room W353 MS38
Indianapolis, Indiana

Name Title Phone
Linder, Jared  Chief Information Officer 234-6998
Brothers, Kristine Director of the IT Services 234-5047
Vacant Chief Technology Officer
Chinn, Victoria Webmaster 232-7827
Thompson, Susie Administrative Assistant 234-1320

Division of Finance

Name Title Phone
Nelson, David Agency Controller 233-3045
Johnson, Lynn Director of Accounting Operations 233-4725
Hadley, Eric Director of Federal Funds 232-7088
Wright, Paula Administrative Assistant 234-8189
Blake, Scott Director of Administrative Services 232-6835
Gregory-Chifos, Rebecca Administrative Assistant 232-6835
Keller, Caren Controller, DDRS 234-6345
Fletcher, Chris Controller, DA 232-7133
Heyward, Krishna Controller, DFR 234-4822
Rutherford, Donna Controller, DMHA 232-7862
Melton, Leslie Controller, OMPP 233-6524

Human Resources

Name Title Phone
Snyder, Yonda HR Director 234-2873
Clift, Patti HR Generalist I 232-1512
Milewski Jr., Jay HR Generalist I 232-7929
Dietz, Marceta HR Generalist I 232-1235
Wilson, Melanie HR Generalist II 232-1525
Eherenman, Angeline HR Generalist II 232-1814

Audit Services

Name Title Phone
Booth, Roger Director 232-6859
Troiani, Kathee Audit Supervisor 232-1219
Shapiro, Aaron Audit Supervisor 233-2797
Collins, Jeff Audit Supervisor 234-1005
Shouse, Jane Administrative Assistant 232-1217

Contract Management

Name Title Phone
McAloon, Greg Director 234-6814
Carlock, Connie Administrative Assistant 233-1580
Adedokun, Elizabeth Division Contract Manager-DDRS 234-7815
McKay, Bruce Contract Specialist-DDRS 232-6487
Dessauer, David Contract Specialist-DDRS 232-7822
Stenger, Greg Division Contract Manager-DFR 234-0564
Thompson Rutledge, Peggy Division Contract Specialist-DFR 232-1349
Edmondson, Jay Division Contract Manager-DMHA 234-6794
Raver-Walls, Kendra Contract Specialist-DMHA 234-7890
Hooyer, Lottie Division Contract Manager-OMPP 234-7807
Stahley, Lisa Contract Specialist-OMPP 234-4445
Baer, Karen Contract Specialist-OMPP 233-2944
Gram, Ken Division Contract Manager-Aging 234-6795
Cook, Mel Contract Specialist-Aging 234-4200
Buckner, Doretha Contract Liaison 233-4703
Patton, Joe Admin/DTS Liaison 233-6468
Morgan, Caroline Contract Secretary 233-0188

Division of Disability and Rehabilitative Services

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name Title Phone
General numbers 800-545-7763
Norvell, Nicole Director 232-1147
Downer, Dawn Chief of Staff 232-1147
Richardson, Anita Executive Assistant 232-1147
Jinks, Greg Operations Director, DDRS 233-8777
Keller, Caren  Controller, DDRS 234-6345

Bureau of Rehabilitation Services

Name Title Phone

Toll Free

 877-241-8144
Vacant Director 234-4475
Koleszar, Theresa Director of Program Support 232-7115
Cook, Kristy Director of Policy & Planning 232-1523
Gordon, John Director, VR Field Operations 812-447-9476
DeQuis, Kim Region Manager - Region 1 877-847-9897
Snedigar, Rheonna Region Manager - Region 2 877-715-3171
Reed, Janet Region Manager - Region 3 877-847-9894
Kaufman, John Region Manager - Region 4 877-715-5229
Hughes, Jeffrey Region Manager - Region 5 877-876-2864
Marcum, Rhonda Manager, Deaf & Hard of Hearing Services
Employment & Innovation 		232-2427 (TDD)
or
232-1409(V)
Phillips, Locket Manager, Blind & Visually Impaired Services 877-241-8144

Bureau of Developmental Disabilities Services

Name Title Phone
BDDS Helpline BQIS.help@fssa.in.gov  
Baker, Kirt Fiscal Specialist / SGL Liaison 234-2707
Luchauer, Jade Bureau Director 234-1913
Goodrich, Beth Director, Provider Relations 234-2708
Rodway, Matt Director of Client Services
Vacant Director, Northern Indiana Field Services 260-423-2571
877-218-3061
Vacant Director, Southern Indiana Field Services 812-522-5859
877-218-3532

Bureau of Child Development Services - First Steps

Name Title Phone
Robinson, Cathy Bureau Director 234-1527

 

Disability Determination Bureau

General Information
1-800-622-4968

Apply for Services Social Security Administration
1-800-772-1213

Obtain Status on a Pending Claim
1-800-622-4968



Bureau of Quality Improvement Services (BQIS)

Name Title Phone
Selig, Becky Director, BQIS 234-1148
Thomas, Shelly Assistant Director, BQIS 234-2764
Vacant Administrative Assistant 234-1148

Division of Aging

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name Title Phone
Laird, Faith Director 232-1731
Waschevski, Susan Deputy Director 232-7148
Fuller, Karen Deputy Director 232-4651
Mitchell, Kelly Executive Assistant 232-1731
Fletcher, Chris Controller, Financial Analysis 232-7133
Syvinski, Wayne Asst. Dir. Analysis and Planning 232-5856
Vacant Asst. Dir., Home and Community Based Services --
Gilliland, Karen Asst. Director/Quality Assurance 234-5544
Bruce, Juman Asst. Dir., Money Follows the Person 234-5715
Koors, Becky Asst. Dir., Nursing Facilities and LTC Operations 232-4355
Bordenkecher, Steve Asst. Dir., Quality Assurance/Quality Improvement 234-6466
Calkins, Patrick Program Dir., Adult Protective Services 232-0135
Lewis, Rachel Supervisor, HCBS Medicaid Waivers 234-8089
Franklin, Arlene Ombudsman 232-7134

Division of Family Resources

  • DFR Home

    UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

    Director's Office

    Name Title Phone
    General Information Division of Family Resources 232-4704
    Rhodes, Lance Director 234-2373
    Shields, Adrienne Deputy Director 234-2373
    Scott, Kelly Executive Assistant 234-2373

    Child Care

    Name Title Phone
    DFR/BCC Receptionist General Information 232-1144
    Brizzi, Melanie Child Care Administrator 234-3313
    Jones, Ellie Administrative Assistant 233-0058

    Family Independence

    Name Title Phone
    Information Family Independence 232-4946
    Smalley, David Manager, SNAP, TANF, IMPACT Policy 232-4946
    Stamper, Cindy Manager, Medicaid Eligibility 232-4966

    Quality Control

    Name Title Phone
    Information Quality Control 232-4475
    Hewett, Timothy Manager 232-4498
    Martin, Janell Secretary 232-4475

    Office of Medicaid Policy and Planning

    UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

    Name Title Phone
    Medicaid Information 233-4455
    Medicaid Member Fraud SUR Hotline 800-446-1993
    Medicaid Provider Fraud Hotline 800-457-4515
     
    Casanova, Pat Indiana Medicaid Director 234-2407
    Sykes, LaVenia Executive Assistant 234-2407
    Nolting, Pat Chief Deputy, Operations, Informatics & Systems 233-9913
    Clifton, Karen Administrative Assistant 233-9913
    Gao, Hong Director, Systems and Informatics 234-4354
    Heim, Joy Director, Reimbursement 234-4753
    Johnson, Chris Director, Pharmacy 234-5545
    Lewis, Penny Manager, Operations 233-2834
    Angel, Natalie Deputy Director, Administration 234-5547
    Melton, Leslie Deputy Director, Finance 234-4824
    Amos, Angela Manager, Waiver 234-6340
    Staresnick, Mike Manager, Estate Recovery 232-2121
    Cesnik, Matt Director, Eligibility 232-4966
    Zerr, Dr. Ann Chief Medical Officer 234-2407

    Division of Mental Health and Addiction

    UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

    Director's Office

    Name Title Phone
    Moore, Kevin Director 232-7845
    Hern-Gillam, Andrea Assistant Director 232-7845
    Herrmann, Debbie Deputy Director of Recovery, Integration, Prevention & Policy 232-7852
    Sharp, Leslie Program Director/Assistant to Director 232-7845
    Rutherford, Donna Controller, Finance 232-7862
    Blackmon, Sirrilla Deputy Director, Provider & Community Relations 232-7852
    Burrus, Alma Manager, Operations

    232-7834

    Information 232-7800
    Cook, Lottie Superintendent, Evansville Psych. Children's Ctr.
    Fulcher, Cathe Superintendent, Evansville State Hospital
    Lisak, Larry Superintendent, Larue Carter Memorial Hospital
    Clover, Rob Superintendent, Logansport State Hospital
    Stephens, Peggy, MD Superintendent, Madison State Hospital
    Butler, Jeff Superintendent, Richmond State Hospital

    Programs & Grants

    Name Title Phone
    Herrmann, Debbie Deputy Director, Recovery, Integration, Prevention & Policy 232-7843
    Sue Lummus Deputy Director, Information Technology 232-7824
    Harrold, Wendy Assistant Deputy Director, Information Technology & Reporting Section (ITRS) 232-7887
    Klatte, Andrew Assistant Deputy Director, Emergency Management 232-7935

    Finance

    Name Title Phone
    Ferry, Mike Assistant Deputy Director, Community & Hospital Contract Accountability & Resource Allocation 232-7839
    Vacant Financial Analyst

    Provider & Community Relations

    Name Title Phone
    Thompson, Tonja Assistant Deputy Director, Certification/Licensure 234-2729
    Bergen, Rhonda Assistant Deputy Director, Regional Services 232-7810