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Family and Social Services Administration

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State of Indiana Telephone/ E-mail Directory

Family and Social Services Administration
This is a partial directory of FSSA's central office in downtown Indianapolis, Indiana.

Division Contact Information

Correspondence may be sent to:

Indiana Family and Social Services Administration
402 W. Washington Street P.O. Box 7083
Indianapolis, IN 46207-7083

Name	Services	Phone
Division of Family Resources	Health Care, Food & Cash Assistance, and Child Care/Head Start	1-800-403-0864 (Phone/FAX)
Division of Aging	Aged and Disabled Services	888-673-0002
Division of Disability and Rehabilitation	Disability Services, Vocational Rehabilitation, and First Steps	800-545-7693
Division of Mental Health and Addiction	Mental Health and Addiction Services	800-901-1133
Family and Social Services Administration	General Information	(317) 233-4454
Office of Medicaid Policy and Planning	Information	(317) 233-4455

OFFICE OF THE SECRETARY

Office of Communications and Media
Audit Services
Contract Management
Legislative Services
Office of General Counsel
Project Management & HIPAA Compliance
Division of Technology Services
Division of Finance
Human Resources

DIVISION OF DISABILITY & REHABILITATIVE SERVICES

Director's Office (DDRS Administration)
Blind and Visually Impaired Services (BVIS)
Deaf and Hard of Hearing Services (DHHS)
Bureau of Developmental Disabilities Services (BDDS)
Bureau of Child Development - First Steps (BCDS)
Disability Determination Bureau (DDB)
Bureau of Rehabilitation Services (BRS)
Bureau of Quality Improvement Services (BQIS)

DIVISION OF AGING

DIVISION OF FAMILY RESOURCES

Director's Office
Child Care
Family Independence
Quality Control

OFFICE OF MEDICAID POLICY AND PLANNING

DIVISION OF MENTAL HEALTH AND ADDICTION

Director's Office
Programs & Grants
Finance
Provider & Community Relations

Office of the Secretary

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name	Title	Room	Phone
Minott, Debra	Secretary	W461	233-4454
Howard, Susie	Chief of Staff	W461	233-4454
Bowling, Paul	Chief Financial Officer	W461	233-4451
Graham, Lisa	Executive Assistant to the Secretary	W461	233-4690
Terp, Margaret	Special Initiatives Coordinator	W461	233-5711
Parker, Vicki	Administrative Assistant/Receptionist	W461	233-4454
FAX	FAX for executive office staff only, please fax case information to 1-800-403-0864	W461	233-4693

Office of Communications and Media

Name	Title	Room	Phone
Vacant	Director, Communications & Media	W461	234-0197
Lemons, Marni	Deputy Director Communications & Media	W461	234-5287
Dickson, Jane	Constituent Services & IQ Specialist	W461	233-2202
Stattmann, Ed	Constituent Services	W461	232-7851

Marketing Services

Name	Title	Room	Phone
Scott, Danielle	Director of Marketing Communications and Outreach	W353	233-1764
Williams, Ted	Electronic Communications and Technology Manager	W353	234-4199
Stoner, Pamela	Graphics Manager	W353	232-1700
Davis, Gabe	Graphics Artist/Illustrator	W353	232-1298

Legislative Services

Name	Title	Room	Phone
Hage, Christina	Legislative Services Director & Policy Director	W461	232-1149
Krevda, Grant	Deputy Legislative Director	W461	232-4695
Habig, William "Gus"	Legislative Assistant	W461	232-1164

Office of General Counsel

Name	Title	Room	Phone
Carter, Michael L.	Attorney at Law, General Counsel	W451	234-3884
Karlson, Elizabeth M.	Attorney at Law, Deputy General Counsel	W451	232-1674
Jones, Ferzelle	Administrative Assistant	W451	232-4640
Shirley, Brandon	Attorney at Law, Deputy General Counsel	W451	232-1139
Lynn, Robert	Director, Hearings & Appeals	E034	232-4413
Seidman, Doug	Attorney at Law, Contracts & Leasing Management	W353	232-1684

Project Management and HIPAA Compliance Office

Name	Title	Room	Phone
McCullough, H. Cliff	Director & HIPAA Compliance Manager	W353	232-4732
Blazer, Laree	Strategic Project Director	W353	234-4215
Short, White Dove	Training & Reporting Coordinator	W353	232-6392
Turner, Andy	Director of Special/General Services	W353	232-4720

Division of Technology Services
402 W Washington Street, Room W353 MS38
Indianapolis, Indiana

Name	Title	Room	Phone
Linder, Jared	Chief Information Officer	W461	234-6998
Brothers, Kristine	Director of the IT Services	W353	234-5047
Vacant	Chief Technology Officer	W353
Vacant	Director of Enterprise Applications	W353
Thompson, Susie	Administrative Assistant	W353	234-1320

Division of Finance

Name	Title	Room	Phone
Nelson, David	Agency Controller	W461	233-3045
Johnson, Lynn	Director of Accounting Operations	E442	233-4725
Hadley, Eric	Director of Federal Funds	E442	232-7088
Wright, Paula	Administrative Assistant	E442	234-8189
Blake, Scott	Director of Administrative Services	E436	232-6835
Gregory-Chifos, Rebecca	Administrative Assistant	E436	232-6835
Vacant	Controller, DDRS	W453	234-6345
Fletcher, Chris	Controller, DA	W454	232-7133
Heyward, Krishna	Controller, DFR	W392	234-4822
Rutherford, Donna	Controller, DMHA	W354	232-7862
Melton, Leslie	Controller, OMPP	W461	233-6524

Human Resources

Name	Title	Room	Phone
Snyder, Yonda	HR Director	E431	234-2873
Clift, Patti	HR Generalist I	E431	232-1512
Milewski Jr., Jay	HR Generalist I	E431	232-7929
Dietz, Marceta	HR Generalist I	E431	232-1235
Wilson, Melanie	HR Generalist II	E431	232-1525
Eherenman, Angeline	HR Generalist II	E431	232-1814

Audit Services

Name	Title	Room	Phone
Booth, Roger	Director	E341B	232-6859
Troiani, Kathee	Audit Supervisor	E341B	232-1219
Shapiro, Aaron	Audit Supervisor	E341B	233-2797
Collins, Jeff	Audit Supervisor	E341B	234-1005
Shouse, Jane	Administrative Assistant	E341B	232-1217

Contract Management

Name	Title	Room	Phone
McAloon, Greg	Director	W353	234-6814
Carlock, Connie	Administrative Assistant	W353	233-1580
Adedokun, Elizabeth	Division Contract Manager-DDRS	W453	234-7815
McKay, Bruce	Contract Specialist-DDRS	W453	232-6487
Dessauer, David	Contract Specialist-DDRS	W453	232-7822
Stenger, Greg	Division Contract Manager-DFR	W392	234-0564
Thompson Rutledge, Peggy	Division Contract Specialist-DFR	W392	232-1349
Edmondson, Jay	Division Contract Manager-DMHA	W353	234-6794
Raver-Walls, Kendra	Contract Specialist-DMHA	W353	234-7890
Hooyer, Lottie	Division Contract Manager-OMPP	W360	234-7807
Stahley, Lisa	Contract Specialist-OMPP	W360	234-4445
Baer, Karen	Contract Specialist-OMPP	W360	233-2944
Gram, Ken	Division Contract Manager-Aging	W454	234-6795
Cook, Mel	Contract Specialist-Aging	W454	234-4200
Buckner, Doretha	Contract Liaison	W353	233-4703
Patton, Joe	Admin/DTS Liaison	W353	233-6468
Morgan, Caroline	Contract Secretary	W353	233-0188

Division of Disability and Rehabilitative Services

DDRS Home

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name	Title	Room	Phone
General numbers	800-545-7763
Norvell, Nicole	Director	W451	232-1147
Myszak, Tracy	Deputy Director	W451	232-4736
Richardson, Anita	Executive Assistant	W451	232-1147
Jinks, Greg	Operations Director, DDRS	W453	233-8777
Keller, Caren	Controller, DDRS	W451	234-6345

Bureau of Rehabilitation Services

Name	Title	Room	Phone
Toll Free			877-241-8144
Zemaitis, Nancy	Director	W453	234-4475
Koleszar, Theresa	Director of Program Support	W453	232-7115
Cook, Kristy	Director of Policy & Planning	W453	232-1523
Gordon, John	Director, VR Field Operations	Southern IN	812-447-9476
Spink, Kristy	Region Manager - Region 3	Indianapolis	877-847-9894
Kaufman, John	Region Manager - Region 4	Evansville	877-715-5229
Gordon, John	Region Manager - Region 5	Seymour	877-847-9895
Marcum, Rhonda	Manager, Deaf & Hard of Hearing Services Employment & Innovation	W453	232-2427 (TDD) or 232-1409(V)
Phillips, Locket	Manager, Blind & Visually Impaired Services	W453	877-241-8144

Bureau of Developmental Disabilities Services

Name	Title	Room	Phone
BDDS Helpline	BDDShelp@fssa.in.gov
Baker, Kirt	Fiscal Specialist / SGL Liaison	W453	234-2707
Luchauer, Jade	Director, Client Services	W453	234-1913
Goodrich, Beth	Director, Provider Relations	W453	234-2708
Ruppert, MaryAnn	Director, Northern Indiana Field Services	Fort Wayne	260-423-2571 877-218-3061
Siener, Jeanette	Director, Southern Indiana Field Services	Seymour	812-522-5859 877-218-3532

Bureau of Child Development Services - First Steps

Name	Title	Room	Phone
Downer, Dawn	Bureau Director	W453	234-1527

Disability Determination Bureau

General Information
1-800-622-4968

Apply for Services Social Security Administration
1-800-772-1213

Obtain Status on a Pending Claim
1-800-622-4968

Bureau of Quality Improvement Services (BQIS)

Name	Title	Room	Phone
Selig, Becky	Director, BQIS	W453	234-1148
Thomas, Shelly	Assistant Director, BQIS	W453	234-2764
Vacant	Administrative Assistant	W453	234-1148

Division of Aging

DA Home

*UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name	Title	Room	Phone
Laird, Faith	Director	W454	232-1731
Waschevski, Susan	Deputy Director	W454	232-7148
Fuller, Karen	Deputy Director	W454	232-4651
Mitchell, Kelly	Executive Assistant	W454	232-1731
Fletcher, Chris	Controller, Financial Analysis	W454	232-7133
Syvinski, Wayne	Asst. Dir. Analysis and Planning	W454	232-5856
Vacant	Asst. Dir., Home and Community Based Services	W454	--
Gilliland, Karen	Asst. Director/Quality Assurance	W454	234-5544
Bruce, Juman	Asst. Dir., Money Follows the Person	W454	234-5715
Koors, Becky	Asst. Dir., Nursing Facilities and LTC Operations	W454	232-4355
Bordenkecher, Steve	Asst. Dir., Quality Assurance/Quality Improvement	W454	234-6466
Calkins, Patrick	Program Dir., Adult Protective Services	W454	232-0135
Lewis, Rachel	Supervisor, HCBS Medicaid Waivers	W454	234-8089
Franklin, Arlene	Ombudsman	W454	232-7134

Division of Family Resources

DFR Home

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name	Title	Room	Phone
General Information	Division of Family Resources	W392	232-4704
Rhodes, Lance	Director	W392	234-2373
Shields, Adrienne	Deputy Director	W392	234-2373
Scott, Kelly	Executive Assistant	W392	234-2373

Child Care

Name	Title	Room	Phone
DFR/BCC Receptionist	General Information	W361	232-1144
Brizzi, Melanie	Child Care Administrator	W361	234-3313
Jones, Ellie	Administrative Assistant	W361	233-0058

Family Independence

Name	Title	Room	Phone
Information	Family Independence	W363	232-4946
Smalley, David	Manager, SNAP, TANF, IMPACT Policy	W363	232-4946
Stamper, Cindy	Manager, Medicaid Eligibility	W363	232-4966

Quality Control

Name	Title	Room	Phone
Information	Quality Control	W386	232-4475
Hewett, Timothy	Manager	W386	232-4498
Martin, Janell	Secretary	W386	232-4475

Office of Medicaid Policy and Planning

OMPP Home

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Name	Title	Room	Phone
Medicaid	Information		233-4455
Medicaid Member Fraud	SUR Hotline		800-446-1993
Medicaid Provider Fraud	Hotline		800-457-4515

Casanova, Pat	Indiana Medicaid Director	W461	234-2407
Sykes, LaVenia	Executive Assistant	W461	234-2407
Nolting, Pat	Chief Deputy, Operations, Informatics & Systems	W382	233-9913
Clifton, Karen	Administrative Assistant	W382	233-9913
Gao, Hong	Director, Systems and Informatics	W382	234-4354
Heim, Joy	Director, Reimbursement	W382	234-4753
Johnson, Chris	Director, Pharmacy	W382	234-5545
Lewis, Penny	Manager, Operations	W382	233-2834
Angel, Natalie	Deputy Director, Administration	W382	234-5547
Melton, Leslie	Deputy Director, Finance	W382	234-4824
Amos, Angela	Manager, Waiver	W382	234-6340
Staresnick, Mike	Manager, Estate Recovery	W382	232-2121
Cesnik, Matt	Director, Eligibility	W382	232-4966
Vacant	Chief Medical Officer	W382

Division of Mental Health and Addiction

DHMA Home

UNLESS OTHERWISE NOTED, ALL AREA CODES = 317

Director's Office

Name	Title	Room	Phone
Moore, Kevin	Director	W353	232-7845
Herrmann, Debbie	Deputy Director of Recovery, Integration, Prevention & Policy	W353	232-7852
Sharp, Leslie	Program Director/Assistant to Director	W353	232-7845
Rutherford, Donna	Controller, Finance	W353	232-7862
Blackmon, Sirrilla	Deputy Director, Provider & Community Relations	W353	232-7852
Burrus, Alma	Manager, Operations	W353	232-7834
Information			232-7800
Cook, Lottie	Superintendent, Evansville Psych. Children's Ctr.	(812) 477-6436
Fulcher, Cathe	Superintendent, Evansville State Hospital	(812) 469-6800
Lisak, Larry	Superintendent, Larue Carter Memorial Hospital	(317) 941-4000
Clover, Rob	Superintendent, Logansport State Hospital	(574) 722-4141
Stephens, Peggy, MD	Superintendent, Madison State Hospital	(812) 265-2611
Butler, Jeff	Superintendent, Richmond State Hospital	(765) 966-0511

Programs & Grants

Name	Title	Room	Phone
Herrmann, Debbie	Deputy Director, Recovery, Integration, Prevention & Policy	W353	232-7843
Sue Lummus	Deputy Director, Information Technology	W353	232-7824
Harrold, Wendy	Assistant Deputy Director, Information Technology & Reporting Section (ITRS)	W353	232-7887
Klatte, Andrew	Assistant Deputy Director, Emergency Management	W353	232-7935

Finance

Name	Title	Room	Phone
Ferry, Mike	Assistant Deputy Director, Community & Hospital Contract Accountability & Resource Allocation	W353	232-7839
Salvador, Dave	Financial Analyst	W353	233-3319

Provider & Community Relations

Name	Title	Room	Phone
Thompson, Tonja	Assistant Deputy Director, Certification/Licensure	W353	234-2729
Bergen, Rhonda	Assistant Deputy Director, Regional Services	W353	232-7810

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