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Welcome to the Customer Self-Service System!

Customer Self-Service System Overview

The Indiana Department of Workforce Development (DWD) created the Customer Self Service System (CS3) for Indiana's employers and job seekers to provide interactive access to statewide job matching, labor market information, and job seeker registration services.

Through CS3, employers can plan business expansion, fill available job openings, conduct on line recruiting and scheduling and work independently or concurrently with DWD staff.

On June 23, the CS3 system will shut down permanently in the anticipation of the new job matching system IndianaCareerConnect.com.

  • If you need assistance while the system is down please contact your local WorkOne representative.

The new system will be active starting on July 1, 2008.

Additional instructions are in Getting Started and through the Help! button located on each page. If you get stuck, remember to hit the BACK button to return to the previous page. If you have data problems call the nearest Workforce Development Center.

If you have technical problems, call accessIndiana at 1-800-236-5446

accessIndiana Overview

accessIndiana is designed to make state government information more accessible to citizens and businesses. A yearly subscription to the Network is necessary to utilize the CS3 system. To learn more about accessIndiana, as well as to download subscription information, please see http://www.in.gov/ai/aboutai/.