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DWD will use claimants’ email addresses to notify them electronically when correspondence related to their claims is available for viewing on their Uplink homepages. Decisions regarding benefit eligibility, as well as letters related to benefits claims and other written correspondence from DWD, will be sent to claimants only through email notification starting on April 14.
Information regarding claimants’ driver’s licenses or identification cards will be used to validate claimants’ identities and prevent fraud and identity theft.
The Uplink Customer Support Center will open on Sundays from 8:00 a.m. to 4:30 p.m. (EDT) starting April 17, 2016 to answer questions about changes to Uplink. You may reach a Customer Service Specialist at 1-800-891-6499.
Beginning January 31, 2016, your tax statement (form 1099G) will be available on your Uplink homepage. Please visit your Uplink homepage as soon as possible to make sure your email address and personal information are correct and up to date.
What Do I Do If I Forgot My Uplink UserName or Password?
Navigate to the Uplink Claimant Self Service Logon page, located at https://uplink.in.gov/CSS/CSSLogon.htm, and click either the “Forgot Password?” or “Forgot UserName?” icons. You will need to have your Social Security Number and date of birth to answer questions.
How Do I Download a Copy of My 1099G Tax Statement from My Uplink Homepage?
After you have logged into your Uplink account online, click the “View my 1099G” icon under the “SMARTLINKS” section, which will enable you to view and print a copy of your 1099G tax statement.
How Do I Change My Email Address and Personal Information in Uplink?
Once you have logged into your Uplink account, click on the “Go to My HomePage” icon to visit your Uplink homepage. You may then click the “Change Personal Info” in drop down menu under username at the top of the screen.
Why Do I Have to Pay State and Federal Taxes on Unemployment Insurance Benefits?
Unemployment insurance benefits are taxed at the state and federal level and in most cases not tax deductible.
Free Income Tax Preparation through Indiana FreeFile
You may qualify for free income tax preparation and filing through Indiana FreeFile. Visit www.in.gov/dor/4741.htm for more information.