Lifetouch LLC

Dave Bilger
3680 W. White River Blvd
Muncie
IN
47304
(765)216-3224
Email: dbilger@lifetouch.com

Industry - Customer Service
Available Jobs(by Region) - Indianapolis Metro

Lifetouch National School Studios Inc., the world's largest employee-owned photography company, is seeking friendly, responsible individuals to serve as Customer Service Representatives! Do you enjoy helping people? Would you benefit from a flexible work schedule? If so, we want to talk with you!

At $10.00 to $12.50 per hour, Lifetouch Customer Service Representatives answer incoming phone calls, live chats, and emails from customers across the United States. Our Customer Service Representatives are not responsible for cold-calling customers.

We offer a flexible work schedule if you are a student looking for part-time employment, this could be a perfect fit for you! We are looking for individuals who are willing to work an average of 12 hours a week (between 8 and 16 hours), as well as individuals who are willing to work an average of 20 hours a week (between 16 and 24 hours).

Our Muncie office is located 1.6 miles west of the Ball State University campus along MITS Bus Route #2.

The primary duties of our CSRs include:

*     Answering all incoming customer calls, including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders

*     Communicating with production to facilitate efficient processing of orders; this includes providing credit card information, proof and order details, notification of errors, and Value Plus Program information for non-returned proofs

*     Answering all consumer mail correspondence in a timely and efficient manner, process refund requests, and assist with returned customer orders

*     Maintaining complete and accurate records and files

*     Assisting with other projects as assigned

Job Requirements

Education:

*     High school diploma or GED

Experience:

*     One year previous customer service experience preferred

Other knowledge, skills and abilities:

*     Excellent verbal, written and interpersonal communication skills

*     Good mathematical aptitude

*     Excellent organizational skills

*     Strong attention to detail

*     Positive attitude

*     Ability to work under pressure