What does the Taxpayer Advocate Office do?!

November 9, 2016

En Español

Have you ever experienced a tax issue that could not be resolved through the Indiana Department of Revenue’s normal processes? If an issue cannot be resolved through normal processes, the Taxpayer Advocate Office is available to assist you.

The Taxpayer Advocate Office is designed to provide assistance to taxpayers with complex and special tax situations. Assistance is provided to taxpayers dealing with unique situations due to unemployment, disability, or unexpected medical conditions. The office also offers assistance to taxpayers who experience loss from a natural disaster or other uncontrollable event. The Taxpayer Advocate Office is authorized to review these cases and makes every attempt to collect the tax owed while still meeting the special needs of the taxpayer.

The Taxpayer Advocate Office fulfills the legislatively mandated taxpayer advocate responsibilities, works with taxpayers experiencing financial hardships to fulfill their tax obligations despite limited financial resources, and acts as the agency’s liaison with the Internal Revenue Service regarding federal data security.

The Taxpayer Advocate Office works hard to serve as a voice for Hoosier taxpayers. The office strives to resolve issues as quickly and efficiently as possible.

If you need assistance and have exhausted all normal department processes, you can request assistance from the Taxpayer Advocate Office by calling (317) 232-4692 or visiting www.in.gov/dor/3883.htm.