Where's My Refund?

Feb. 24, 2014 – TaxTalk Blog

This time of year, “Where’s my refund?” is the number-one question asked of the Indiana Department of Revenue.

The quickest way to get your state tax refund is to file your taxes electronically and have your refund deposited into your checking or savings account. For those who file electronically, a refund takes an average of 10 to 14 days. However, if you mail in your state tax return, it can take up to 10 to 12 weeks for the refund to be issued.

If you electronically filed and haven’t yet received your refund, please wait for seven days before asking as we can’t provide any information until our system has had at least that long to process the tax filing. If you filed by mailing your paper tax return, you’ll need to wait for at least two weeks before contacting us about the status of your refund claim.

Then, simply have the exact whole-dollar amount of your refund and your Social Security number on hand (if you filed married filing jointly, either number will do), and then do one of the following:

  • Log on to https://secure.in.gov/apps/dor/tax/refund and enter the requested information.
  • Call (317) 233-4018 for automated refund information. This service is available 24/7.
  • Call (317) 233-2240 from 8:00 a.m. to 5:00 p.m. Eastern, Monday – Friday, and a representative will help you.

If you asked to have your refund directly deposited into your bank account, remember to check your recent bank statements first before contacting us. The refund could already have been deposited in your account and be waiting for you.

If you are expecting a paper refund check and you moved after filing your tax return, the department needs to know where to send your check, especially if the U. S. Postal Service returns it to the department as undeliverable mail. You can update your address by going to www.in.gov/dor/4706.htm and entering the requested information.

Also, we suggest visiting our Tax Video Library at www.in.gov/dor/4844.htm for more information. Included are videos about the Top 3 Ways to Avoid Refund Delays, as well as a Refund video, which discusses online ways to check the status of your refund, how to get a replacement for a lost check, and the time period you have to make a claim for refund.

At the end of the day, if you are due a refund, the department wants to make sure you have it as quickly as possible – after all, it’s your money.

If you would like to submit a question or topic suggestions, please send them to feedback@dor.in.gov
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