IN.gov - Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.


Subscribe for e-mail updates
Print This Page Rate This Page Suggest a Link E-mail This Page HELP Find a Person Find an Agency

DOR > Motor Carrier Professionals > What's New at MCS > Permitting FAQ OS/OW Vehicle Permitting System FAQ

Q1: I’m trying to register to file electronically and can’t access the system. What am I doing wrong?

A1: Nothing. The new system is available only to a few companies at present. This is to ensure a stable production environment before it is released to everyone. Please try back next week.

Q2: When the new Internet system is ready, can I continue to fax my permit requests as I do today?

A2: No. Once the system is fully deployed your options for obtaining a permit will be:

  1. Internet
  2. Permitting Service
  3. Voice Response Unit (for limited permit types)
  4. Mail
  5. Walk In

Q3: What if I do not have a computer?

A3: You have other options for requesting your permits. Your other options for obtaining a permit are stated above.

Q4: What is the Voice Response Unit and who can use it?

A4: The Voice Response Unit (VRU) is an automated voice system that is accessed through your telephone. You call the VRU telephone number, are prompted with questions, and you enter your responses through your telephone keypad. You can even authorize payments over the telephone, and tell the system where to fax the permit, or you can obtain and print your permit online. Anyone who is ordering a Special Weight Permit, 90 Day Permit, or an Annual Permit can use the VRU.

Q5: What is a Superload and what does "pre-approval" mean?

A5: A "Superload" is any load that exceeds 15 feet high, 16 feet wide, 110 feet long, and/or 120,000 pounds, or fails the overload analysis. Any load that fails the overload analysis must be reviewed by an Indiana Department of Transportation (INDOT) engineer. The loads that are reviewed by INDOT engineers require additional processing time. The new permitting system allows you to have the INDOT engineering analysis done ahead of time, before you need the permit, and receive a superload pre-approval number. Once you have this pre-approval number, for the next 30 days you can obtain additional permits using the same vehicle configuration and route without any additional INDOT analysis or delays.

Q6: How will I know when my permit is ready?

A6: In the new system, you have two ways of knowing that your permits are ready. One is to go to your computer and periodically sign in and check your account. Looking under your "View Approved Permits" screen you will find all permits that are approved and ready to be paid, issued and printed. The other way is to have an email address on file with us and we will send you an email message each time one of your permits is approved. Once you have received your email you can log into the system, pay for, and print your permit.

Q7: How do I know the status of my permit application?

A7. Log into your account and you will find a section called "My Recent Applications". You will then see all your recent permit applications and the status of each, including any review needed by the Indiana State Police for escorting needs, or review needed by an INDOT engineer.

Q8: How Do I Register for Special Weight Permits?

A8: When the Oversize/Overweight Vehicle Permitting System is available on the internet you should click on “Special Weight Vehicle Registration” from the OSW page. Select the year you are registering for and add your vehicle information, including the full VIN number. Once you have added all your vehicles you must pay the $25 registration fee before any Special Weight permits can be ordered. Once you have entered and registered all your vehicles, you will just need to renew your Special Weight Registration annually. You may also add, edit or delete trucks at any time at no additional cost. To order a special weight permit the vehicle must be registered.

Q9: How do I obtain an Annual Toll Road Gate Permit?

A9: When the Oversize/Overweight Vehicle Permitting System is available on the internet you should click “Apply for Permit” from the homepage. Select “Annual permit” for type of permit to be ordered. Then select “Toll Road Gate-Annual” from the list. You will complete the vehicle information section and select the gate numbers you need. You can then pay for your Toll Road Gate Permits online and print them from your desktop. With our new system you only need to obtain one permit for each truck and the one permit can have multiple gates listed.