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Consumer Complaints

Please note:

If your complaint involves a contract or written agreement, order blanks, warranties, credit card receipts, advertisements, cancelled checks, correspondence or other related documents, you should download the consumer complaint form (En Español) and mail it to the Consumer Protection Division along with copies of the appropriate documentation.

If you are contacting the Attorney General's Office about:

Filing a Consumer Complaint, click here
Telephone Privacy, click here
Unclaimed Property, click here
Matters Related to Police Departments and Police Officers, click here
Internet Scams, such as the Nigerian scam, click here
Complaint about a Judge, click here
Complaint about an Attorney or Prosecutor, click here
Legal Advice, click here
Child Support, click here
Labor Disputes and Unpaid Wages, click here

Consumer Complaint

The Indiana Attorney General's Consumer Complaint Division mediates Consumer complaints. You can access this online form or download a complaint form.

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Telephone Privacy

The Indiana Attorney General administers The Telephone Privacy list. You can register or file a complaint at http://www.in.gov/attorneygeneral/consumer/telephone/.

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Unclaimed Property

If you would like to see if your name is on the list or prepare a claim form you can access our Unclaimed Property Division at http://www.in.gov/attorneygeneral/ucp/.

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Police Departments and Police Officers

Please note that the Indiana Attorney General does not have jurisdiction over local police departments. If your situation involves your local police department you should contact your City Council or County Council representative for further guidance.

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Internet Scams

Please note that the Federal Bureau of Investigations Internet Fraud Division has jurisdiction over solicitations and scams via the Internet. You can fill out an Internet fraud complaint from the FBI at www.ifccfbi.gov (opens in new window). You may also want to contact your Internet Service Provider. The Federal Bureau of Investigation is also responsible for investigating child pornography solicitations that occur via the Internet. You can report this information at http://www.cybertipline.com (opens in new window).

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Complaint about a Judge

Please note that complaints of this nature are investigated and resolved by the Indiana Commission on Judicial Qualifications. You can access their website at http://www.in.gov/judiciary/admin/judqual/ (opens in new window).

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Complaint about an Attorney or Prosecutor

Please note that complaints about lawyers are investigated and resolved by the Disciplinary Commission of the Indiana Supreme Court. You can access their website at http://www.in.gov/judiciary/agencies/dis.html (opens in new window).

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Legal Advice

Please note that the Indiana Attorney General acts as the counsel for the State of Indiana and provides legal advice to State agencies and elected officials. By statue our office is not authorized to provide legal research or legal advice and counsel to the public. You can also access the Indiana Code at http://www.in.gov/legislative/ic/code/ (opens in new window). You can also contact the Indiana Pro Bono Commission that provides legal advice at little or no cost at http://www.in.gov/judiciary/probono/attorneys/provider/index.html (opens in new window).

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Child Support

Please note that the Indiana Family and Social Services can assist in child support matters. You can contact them at 800-840-8757 or www.in.gov/fssa (opens in new window). If you are having a problem obtaining child support, you should contact the county prosecutor’s office where the case is being administered in regards to your request.

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Labor Disputes and Unpaid Wages

Please note that the Indiana Department of Labor is responsible for assisting in disputes related to employment. You can access their website at www.in.gov/dol (opens in new window).

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Online Consumer Complaint Form

To prevent delay, please fill out the form completely and answer all of the questions. DO NOT include your Social Security Number on this form or any accompanying documents.

1. Your name?

Mr. Ms. Mrs. Miss Dr.
Name: First: Middle Initial:
Last Suffix:
Address:
City: State:
County: Zip:
Daytime Phone (include area code):
Evening Phone (include area code):
E-mail:

2. Who is your complaint against?

Name/Firm:
Address:
City: State:
County: Zip:
Phone (include area code):
Type of Business:
Person you dealt with:
E-mail (Optional):

3. First Contact Between You and the Firm?

A person came to my home
I went to the firm's place of business
I responded to a radio/TV ad
I received a telephone call from the firm
I telephoned the firm
I received information in the mail
I responded to an offer on the Internet
I received information by e-mail
I responded to a printed advertisement
Other:

4. Where Did the Transaction Take Place?

At my home
At the firm's place of business
Away from the firm's place of business
(convention, at my job, etc.)
By telephone
By mail
Over the Internet
There was no transaction
Other:

5. State the date(s) on which you entered into this transaction:

6. What was this transaction for?
My business My family/household

7. How did you pay?

	Cash	Private Insurance
	Credit Card	Medicare
	Check	Medicaid
	Installment Loan	Other

8. Did you sign a contract or written agreement?
Yes No If yes, you will need to attach a copy, so you should download a form and mail it instead of using this online form.

9. Do you consent to the Consumer Protection Division disclosing to the public the following (answers required):

The nature and status of your complaint and the name of the firm?	Yes	No
Your name?	Yes	No
Your telephone number?	Yes	No

10. Have you contacted the firm your complaint is against?
Yes No If yes, when?

11. What action was taken?

12. With what other agency have you filed this complaint?

13. What action was taken?

14. Have you contacted a private attorney?	Yes	No
15. Have you started court action?	Yes	No
16. Have you been sued over this issue?	Yes	No

17a. Which of the following best describes your complaint?

17b. Please summarize your complaint:

18. How would you like your complaint resolved?

What will happen now? What else should you do?

The Consumer Protection Division will send a copy of your complaint to the respondent firm or licensed professional.

This office cannot disclose your complaint against a licensed professional to the public unless this office files a disciplinary action against the licensed professional. This office cannot disclose your complaint against any other person or firm without your consent.

This office represents the State of Indiana and is strictly limited in what remedies it can pursue. You may be entitled to compensation or other rights that we cannot pursue for you. In addition to filing this complaint, you should contact a private attorney or a small claims court.

By clicking on "Submit" you certify that the information on this form is true and accurate to the best of your knowledge and consent to the respondent and any other person releasing to the Consumer Protection Division any information or document the Division requests in investigation of this complaint. I understand that I should not include my social security number in any informaiton submitted to the Consumer Protection Division. If I do provide my social security number, I expressly consent to the disclosure of my social security number in accordance with Indiana Code 4-1-10-5(2).

(If you have any trouble with this form, please contact the webmaster.)

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